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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9306 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 9,306 reviews
  • Rated 3 out of 5 stars

    Ok at best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ink. It’s expensive. I’m not too impressed with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but you have to be aware of the details.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it I thought that everything would be fine. Then put it in and I had to fill a one-year contract if I wanted to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Risky to try

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One time worked and bought another one and code was invalid

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent over an hour with hp support trying to get it to connect with no luck. They wanted me to have our wireless provider redo our server. REALLY?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Deskjet free stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my HP Deskjet printer. Not sure if I'm going to be using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice program for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this program for my new printer and so far have been satisfied. The online dashboard is easy to use and simple to understand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Informed of low ink, twice in 1 month, it was supposed to be auto delivery to our home but it did not work out that way.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average. The hp5000 envy i use seems to use a lot of ink. Not very cost effective.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink Cartridges - fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ink cartridges do run out of ink quickly! It's great to get replacements in the mail though, saves multiple trips to the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Instant Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a plan I have used. My requirements go beyond the 300 page per month option.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working after paying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy black ink. Have not received any ink from HP after signing up and paying for this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient if you plan to print alot of photos or

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got pressured into this plan. If you use this printer alot for school or work and to print photos than this is worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great deal if you print from home a lot. I do not so cancelled after the trial period

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It couldn't use it because it doesn't work for the printer that I bought. I was shown this card so I can save on ink for my printer and I was told that I can use it for my printer but when I went online to register it, I found that the number model on my printer was not on the list. So I couldn't use the card.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry that the card didn't work for you. That does indeed sound like a "not good" situation.

      You should be able to return it to the store for a refund.

      Mary
      HP Care
      hp.com/support HP

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Be careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased based on recommendation from HP rep in store. Got home and completed setup. When it got to the part to identify printer it told me “This Printer Is Not Supported Under this program.” Then it gave me a list of printers supported. So I was not going to buy another printer. Ripoff!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was ok add on. The best buy ink program is better deal with a lower annual printing need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Service. They send the ink on-time. It is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Price to good to be true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one I have purchased, returned first on to another retailer because of frequent paper jamming. Will return this one for same problem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Needed Because Printer Won't Last That Long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. Printer quit working before the 1st ink cartridge was used up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not subscribe to "HP Instant Ink" program.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although "HP" printers have some great products, their customer service is severely lacking in support in resolving issue(s) with their printers. Their "Instant Ink" program is also very troublesome, and once signed and contracted with "Instant Ink" you cannot resign from the contracted program without loosing the ability to use your printer(s). (At least this has been our experience so far.) We have sense been forced to purchase additional printers, (other brands now of Course) in order to continue our business needs thanks to the inability to use our previous "HP" printers which was a very expensive lesson.

    No, I would not recommend this to a friend