Customer Ratings & Reviews
- Model:
- X4E15AN
- SKU:
- 6198920
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
No title
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned out it would not work for my printer because after talking with people at HP they said it would not work with the HP printer I had. I was disappointed because I have been doing a lot of printing and I did not want to buy a new printer like they recommended.
No, I would not recommend this to a friend Couldn't connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent over an hour with hp support trying to get it to connect with no luck. They wanted me to have our wireless provider redo our server. REALLY?
No, I would not recommend this to a friendNice program for home use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this program for my new printer and so far have been satisfied. The online dashboard is easy to use and simple to understand.
I would recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When Informed of low ink, twice in 1 month, it was supposed to be auto delivery to our home but it did not work out that way.
No, I would not recommend this to a friendInk Cartridges - fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ink cartridges do run out of ink quickly! It's great to get replacements in the mail though, saves multiple trips to the store.
I would recommend this to a friendNot working after paying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy black ink. Have not received any ink from HP after signing up and paying for this.
No, I would not recommend this to a friendOk at best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ink. It’s expensive. I’m not too impressed with it.
I would recommend this to a friendHP Deskjet free stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with my HP Deskjet printer. Not sure if I'm going to be using it.
No, I would not recommend this to a friendConvenient if you plan to print alot of photos or
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got pressured into this plan. If you use this printer alot for school or work and to print photos than this is worth it.
I would recommend this to a friendok deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great deal if you print from home a lot. I do not so cancelled after the trial period
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average. The hp5000 envy i use seems to use a lot of ink. Not very cost effective.
No, I would not recommend this to a friendRisky to try
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One time worked and bought another one and code was invalid
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It couldn't use it because it doesn't work for the printer that I bought. I was shown this card so I can save on ink for my printer and I was told that I can use it for my printer but when I went online to register it, I found that the number model on my printer was not on the list. So I couldn't use the card.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that the card didn't work for you. That does indeed sound like a "not good" situation.
You should be able to return it to the store for a refund.
Mary
HP Care
hp.com/support
Price to good to be true
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one I have purchased, returned first on to another retailer because of frequent paper jamming. Will return this one for same problem
No, I would not recommend this to a friendHP Instant Ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a plan I have used. My requirements go beyond the 300 page per month option.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Be careful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased based on recommendation from HP rep in store. Got home and completed setup. When it got to the part to identify printer it told me “This Printer Is Not Supported Under this program.” Then it gave me a list of printers supported. So I was not going to buy another printer. Ripoff!!!
No, I would not recommend this to a friend decent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was ok add on. The best buy ink program is better deal with a lower annual printing need.
I would recommend this to a friendNo what it appears to be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to take advantage of the hp instant ink program. Turns out in my case, with the little amount of printing we do, it would cost us more than current cartridge purchases. Keep in mind this program you pay monthly for is only for a discount on cartrides and based on the amount you print.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry to hear that your experience with Instant Ink wasn't quite as expected.
Since you mentioned that you don't print as much as the plan allows for, what I'd recommend is switching to our free 15 page a month plan. If you think 15 pages will suffice for how much printing you do monthly, you can visit this link for more information: HPinstantink.com
In the meantime, please don't hesitate to reach out to our Instant Ink team for support. They're always here to help, so you can give them a call at +1 855‑785‑2777.
Chelsea
HP Care
hp.com/support
Good program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact the printer orders ink, but wish it would order the extended size since I print more than 300 pages a month.
I would recommend this to a friendNot Needed Because Printer Won't Last That Long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it. Printer quit working before the 1st ink cartridge was used up.
No, I would not recommend this to a friend