Customer Ratings & Reviews
- Model:
- X4E15AN
- SKU:
- 6198920
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.
This summary was generated by AI based on customer reviews.
Doesn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I go thru too many pages wasn't cost effective for me
No, I would not recommend this to a friendToo much time for little results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have the time to fill it out not worth the egfort
No, I would not recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was a free add-on that came with my printer. I see the appeal but I don't think this is anything I would regularly use. My home printing needs are not that great so my ink lasts a while.
No, I would not recommend this to a friendI think it is a rip-off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had no idea how many pages I printed per month. Obviously too many because I was 900 pages over in the first month - with a hefty $60 charge. Why pay per page? Sometimes only a few lines are printed on one page. It doesn't seem right. This Instant Ink is advertised as a great deal. I personally would rather purchase my own ink cartridges. I cancelled the service after one month and three days. But be careful when you cancel because you are no longer able to print until you replace the 'Instant Ink' cartridges with cartridges that you have purchased. It seems as if paying for ink usage instead of pages printed would be a better idea.
No, I would not recommend this to a friendi did not like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have problem for signing in with this, too much thing to do
No, I would not recommend this to a friendTo new to review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two new to be able to review how the ink program is going to work
No, I would not recommend this to a friendNot a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan seemed like a good idea, until I decided I needed to cut expenses and stayed hwre. My FULL cartridges were rendered completely useless because I wasn't paying the monthly fee. What a waste! I'm purchasing cartridges and will just tell them to save money instead.
No, I would not recommend this to a friendI could not use the card.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use the card. My printer could not connect to HP.
No, I would not recommend this to a friendMaybe use it, maybe not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item fit may my needs but I'm just not sure yet.
I would recommend this to a friendNot a great value for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't buy it again. It just doesn't fit my printer ink use.
No, I would not recommend this to a friendInk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used this yet but heard it is gteat product.
I would recommend this to a friendHP Instant Printing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worthwhile because I don't do a lot of printing. Don't care for this and won't use it. Waste of $5 for me. I wish Best Buy person had explained it better.
No, I would not recommend this to a friendCan't even get the printer on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my Lord, I purchased this printer and it was delivered 3 weeks ago. Worked for 45 min trying to get it to work, kept saying to put in HP ink. I put in HP ink, the ink that came with the printer. Finally I was able to reach the HP help. Another 45 min for him to tell me that the ink that came in the box was bad. 10 days later, new ink arrives. I finally get the courage to try again 5 days after that. Put the ink in, and now the screen is telling me to put the ink in that came with the printer. I am so frustrated. I will be contacting Best Buy to return the printer and this ink thingy.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Sheila.
I’m sorry to hear that your printer rejected two sets of ink cartridges and failed to set up like it should. I can understand why that would be incredibly frustrating, especially with the time spent troubleshooting and waiting for the new ink to arrive. With that in mind, if you’ve not yet returned the printer, I’ll offer some resources that I hope will help.
From your review, I can’t tell why your printer would not accept the ink cartridges, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Not sure how I feel about this program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little too soon to tell but I'm not sure if I'm happy with this program due to privacy issues - tracking my usage. Also, I'm not too thrilled with the quality of my prints and wondering if this program has anything to do with it in order to conserve ink??
No, I would not recommend this to a friendFree throw in with printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free throw in with printer that is not very useful for me.
No, I would not recommend this to a friendBeverly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been trying to use ink renewal from HP app with no luck / just won’t complete the order. I have tried for over an hour twice & finally ordered it @ 20+. Calling BB or HP tomorrow.
No, I would not recommend this to a friendnot used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.will use when needed have yet to try this program out
I would recommend this to a friendWould not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added this plan when I bought the printer; have regretted both the printer and this plan. The monthly payments for the plan have exceeded what I would have paid for buying replacement cartridges.
No, I would not recommend this to a friendNot to thrilled with this service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to cancel this! This service is not for me!
No, I would not recommend this to a friendNot very easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After setting up I never got any ink do not use it sucks
No, I would not recommend this to a friend