Customer Ratings & Reviews

Pretty irritated with this. So HP had this deal going. Free ink sent to you if you don't print above like 10 pages a month. Okay, cool. Look around a bit and it seems a solid deal do I tried it. Now, HP has changed the deal so it's no longer free. Buh bye! Getting the re-furb ink cartridges off the internet now.

Purchased same day i bought new computer . Unable to use even though stickers on computer saying it came with trial. Computer not compatible with program.

too expensive, did not find use of it to be beneficial

Came as part of a printers purchase. Difficult to understand terms and how it worked so not planning to use. Best Buy needs to do a better job of explaining the product.

This product is vetty good deal. Worth the cost. Sweet.

Not easy to set up and register with HP !!!!!!!!!!

With printer entitled to 12 mas. HP ink , right? The why purchase a plan for $5.50. And Bestbuy charged me twice. Still waiting for refund after one month. What gives ??

At the store this sounded like a great idea, however when we got home I seen the real expense it was going to be. This could be great for some but not us

This promotion for their ink cartridges and auto refill is not much of a value. Unless you are a high volume user who likes things to just show up at their door, you won't find much value here.

I made a mistake somewhere with this. I was on automatic reorder and didn't realize I could get free toner for six month. I figured that out later on. Can I still get my free toner?

I decided after purchasing the monthly ink plan that it is not for me. I read the fine print. Hp can deactivate the ink remotely and will when you end your contract. That s giving too much control to a manufacturer.

I love the idea of always having ink AND good savings, but I have failed twice in trying to set this up. A+ for the idea from HP, but a grade of F for ease of set up and lack of useable help from HP.

I’m excited to try this but so frustrated I can’t get it to work. I’ve heard people who love this. I would recommend but can’t get it to work

I'm not a fan of the instant ink. Price adds up quickly each month. Plus, the HP ink doesn't last all that long. I typically buy it on ebay cheaper than through this program.

This item could not be used with this model computer. So you need to refund the money I paid for it.

After the reading the fine print I backed out of this "deal' as soon as I could. I'm not sure I like the idea of someone being able to charge my credit card an indeterminate amount for going a word over the agreed amount. Also, since wifi is involved this company has total access to whatever documents I print. This includes my family's photos, grandkid's pics, etc... I'll pass. READ THE FINE PRINT! This really isn't the "deal" proposed.

Could not return this card. Don't know why or even understand why. I gave it a 2 only because i know hp products are good. This sounds good but I cannot truely give a good review.

I thought purchasing this card would have been perfect. Recieving the ink in the mail. But I was mistaken. It didn't work on my computer/ printer.

I have instant ink program for my husband and just purchased for my grandson who is starting college. This program is great, haven't run out of ink yet!

This seemed like a very great purchase however we didn’t realize we would have to pay so much when we were told it’s free