Customer Ratings & Reviews

This is outrageous the website says I signed up for HP Instant Ink which i NEVER AUTHORIZED or filled out any information. If charges were made to my debit card I will take this up with the State of Oregon Department of Consumer Affairs.

Pay monthly for ink and only got it once after calling

I really did not want this product. But bought just to make the HP rep happy

Kind of a rip-off. They gave me "free ink" but it's not really free. You pay for the pages you print regardless if you run out of ink or not. The ink is always free, but they advertised giving me X amount of free ink along with it.

If you get a printer there is no guarantee that your ink won’t run out. Mine ran out never got a replacement even with subscription and now it is no longer available. Just purchased in April and not even 6 months later it’s unavailable

I really did not want this product ..but bought it to make the HP rep happy

I don’t print a lot so this program / product isn’t for me.

I received this as a bonus offer with my new printer. Unfortunately, several of the numbers in the code were unreadable when I scratched off the area. So, I was unable to claim my bonus "instant ink."

Can't use cartridges even if unused if you don't remain in program

For me this deal isnt worth it i just dont use enough ink

I can't use this because best buy had the printer I wanted to be picked up on Portland, Or and I live in Washington state, 4.5 hours away!!!! So this ink card came but i can't use it and can't return it! YOU SUCK BEST BUY!!

Instant Ink sent us a defective tricolor cartridge and despite many attempts to reach them to get a replacement, I have not been able to get them to communicate with me except a preprogrammed unhelpful automated system.

you can't use instant ink if you are not on a private network, I'm in the military leaving in the barracks where wifi services are limited and hp will not work with you in anyway super not helpful I couldn't even get a refund for it

I was looking forward to never running out if ink again but after peeling off silver coating one number was unreadable and could not start service. This in spite of the silver peeling off cleanly with no problems.Should have just gone on line and purchased service directly from Hp.

The Card does not accept 952 ink refills. I was really bummed out about this. They really should let the rep at Best Buy know this so they can tell them!

I love the concept but hubby couldn’t find our printer as an option so we could not use the service. Ran out of black toner and just went to the store to buy a cartridge. Will try to resolve it but until then.... one star rating. ☹️

Once you sign up you are locked in to extra cartridges being shipped to you even if you still have ink and then they bill you for overage usage but do not credit for under usage during a billing cycles.

I don’t like having to use this program with my new printer. Hard to install printer into program and I’d rather buy my own ink when I need it!

I was sold this product but it was not for my printer and I was hassled when I tried to take it back to the store. I did finally get my money back but this was the reason I purchased that particular printer to use the instaink. I did keep the printer however because the photo quality is awesome

I was not able to use. I contacted HP multiple times and was transferred and/or placed on hold to only be hung up on. This part of promotion did not work. The printer was good.