Customer Ratings & Reviews

I don’t like having to use this program with my new printer. Hard to install printer into program and I’d rather buy my own ink when I need it!

I was having trouble with getting my brand new printer to connect by Wi Fi, so tried to reinstall the printer and got a message that this Monthly Plan had discontinued itself without me doing anything but try to fix my connection. Not worth the trouble

The program was not explained very well so I didn't use.

Hi There - I'm having an extremely difficult time canceling this subcription and I'm being charged every month even though I'm not using my printer! Pleaes help me cancel and get a refund for this! Thanks! Rachid

I was not able to use. I contacted HP multiple times and was transferred and/or placed on hold to only be hung up on. This part of promotion did not work. The printer was good.

don't buy hp printers, but a brother laser printer. i got rid of my hp like a year ago, and now i have a brother printer, and i haven't even replaced the starter cartridge.

this is promoted as a savings on ink, it is the most expensive option per page for ink. it is convenient if you just was extra expensive ink shipped to you after your usage being monitored over the internet by hp or best buy

I would not recommend the HP instant ink as if you do not use your printer all the time, you get charged a monthly fee, cannot use your printer when needed, have to call as the cartridges have a chip and will not allow any printing

I didn't realize how much printing I did in 1 month. I will be better off without this plan. You have to have the right ink to go into the printer since once you cancel the plan,the ink is automatically stopped.

I do not like subscription services especially something when I just go to the store and pick it up when I am actually out of ink. Not like the things I have heard through this HP Instant Ink Subscription Service.

I have ordered 2 printers from Best Buy and both were defective. The first had a broken print wheel. The second was missing the glass tray and was clearly a used product.

I don't print enough to make it beneficial for me.

HP silly gimmick about sending you toner whether you need it or not... what you they think of next. a pencil and paper in case you run out of ink

Be aware of the pricing per sheet that is charged. Also be aware that if you cancel the service you will no longer be able to use the ink cartridges that were sent to you as they are programmed to the service

Love this plan! Even the bargain refill cartridges I priced at the cartridge store would cost me as much as one year on the 50 page plan, and even the XLcartridges only lasted a few months. (They claim they have as much ink as the 'real thing', but I was beginning to wonder.). Customer service has been wonderful, and when they had a connection issue that caused some issues with printing, they credited me with 30 extra pages for the inconvenience without even being asked. Love the idea of not having to worry about running out of ink. Love the idea of pages rolling over as some months I print more than others. Love the idea that if I need to print more some month I can get 15 extra pages for only $1 and even those roll over if I don't use them all! Love that I can change plans at ANY time if I need to. I print coupons that cannot be reprinted, and if I ran out I would lose the coupon. So of course I would replace the cartridges to avoid that problem, of course losing ink. That will no longer be a problem! Have not had to replace cartridges yet, so I am hoping they come well before ink runs out. If that works, I wish I could give more than 5 stars! BTW, I didn't get the printer because of instant ink (it was a super Black Friday deal), but I'm glad I got this!

Ink is a ripoff, I refill my own. Just make sure to do your research. If you need photo archival quality there are better inks out there for less than this.

peeled of the sticker and removed the ID number. Worthless now. why did they make is so complicated to get to the ID #?

When I picked up my new HP printer in the store, they gave me this card instead of a $10 card. When I asked about the discrepancy, I was told $5 is the only free ink card they have. Pointless to argue.

Depending on your printing habits this may/may not be the service for you. For a casual home printer, I don't see the need to "stockpile" credits when I only purchase ink maybe 2-3 times a year anyway. Convenient and necessary? Not!!

not impressed going to cancel. not as it was explained in store. the first time i registered it did not go through so i lost most of the free months. i am going to cancel