Customer Ratings & Reviews
- Model:
- X4E15AN
- SKU:
- 6198920
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.
This summary was generated by AI based on customer reviews.
Trying to up the price to use inl
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use printer that much to pay for monthly subscription. Seems they are trying to get you to pay monthly. Otherwise ink is expensive on need to buy basis.
No, I would not recommend this to a friendCan't get setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 50 pages per month plan but can't get it to load - don't know what the problem is and haven't had a chance to go to the store and inquire. I'm sure it is something simple I missed.
I would recommend this to a friendToo expensive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this. I got charged a random amount of money that had nothing to do with what I signed up for. I’m still looking into what it was all about. Don’t trust it.
No, I would not recommend this to a frienddid not work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, I could not sign up for this promotion by HP. I will tell you that the ink cartridges that come with it did not last long. If you do a lot of printing and photos, this may work for you. I do not.
No, I would not recommend this to a friendKeeps saying error
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kept trying to key-in the code but it keeps saying error. I ended up losing my card after trying for several days. Complete waste of money
No, I would not recommend this to a friendBoooooo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't even know why I'm reviewing this. But it was free, but I'm not even sure if I'm using it correctly....set up was difficult. Boooo
No, I would not recommend this to a friendSales person was rude and obnoxious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was trying to discuss the printer I was buying and this belligerent ink peddler keep interrupting us as I tried to find out the wireless options for the printer I was buying, sorta sorry I bought an HP printer
No, I would not recommend this to a frienddecided against this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided not to sign up for this and did state that I would buy my own ink. Now, EVERY time I print something a window comes up where I am supposed to sign up for this. How do I get this window to STOP appearing?
No, I would not recommend this to a friendWaste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just another way for HP to make money. May be financially beneficial if you print a lot, but for casual use, it's probably not practical.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They gave an option to sign up for a monthly ink/paper service. I don’t think it’s worth it at all, unless you print a lot.
No, I would not recommend this to a friendDidn’t even use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subscription for ink replacements that you pay monthly for. We don’t print enough to need that. Print maybe 10-20 page a month and their lowest plan is 50 pages a month.
No, I would not recommend this to a friendCan’t get it set up have tried. Can’t get throug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unable to get it set up. Have tried several times. Don’t know how to do it. When I’ve called I’ve waited on hold for way to long and most times have gotten disconnected.
No, I would not recommend this to a friendI control what and how I print
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this program. I really do not like someone/something else controlling how I print or any automatic payments coming out of account.
No, I would not recommend this to a friendDoesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for the service, got charged the initial fee, was never charged again I have never received a refill on my ink. I even have a login and it says point to my printer but it doesn't seem to work.
No, I would not recommend this to a friendWHY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is wrong with just printing something at home and buying ink when you need it. This "service" is an invasion of privacy because the printer monitors your printing and sends reports.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry to hear that you are not pleased with these plans. No one is obligated to sign up for Instant Ink, but many find it convenient.
The printer monitors the ink levels so it can send in an order for more ink when the Instant Ink cartridges are getting low.
Many customers like it a lot. You can find out more about it on this webpage: hp.com/instantink
Mary
HP Care
hp.com/support
Ink replacement not for all ink cartridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a printer a sales person referred this to me and when I got home 2 activate my printers cartridges weren't covered just a waste of money check to make sure yours are covered
I would recommend this to a friendBrand response from HP Team
Posted .Hi,
I am very sorry to hear about this confusion. The sales person must have not been properly informed about which printers can use Instant Ink.
It is a program that many customers like a lot. You can find out which printers will take the subscription on this webpage: hp.com/instantink
I'd advise you to go back to the seller to get a refund for the plan (or perhaps a printer that does work with Instant Ink!)
Mary
HP Care
hp.com/support
Terrible subscription
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate subscription services. They make this a pain in the butt. You still get charged monthly even if you don’t need ink.
No, I would not recommend this to a friendnot worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used and never intend to use. The instank ink auto refils are just not worth it for at at home printer
No, I would not recommend this to a friendNot useful unless you print a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don’t print that much at home, so we didn’t find this useful. It was included with a printer purchase and we opted not to utilize it because of how infrequent we print.
No, I would not recommend this to a friendSuggested solutions not helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to use this but I am unable to get the claim code that I need to get started. I have tried the suggested options for overcoming the problem, but they have not worked. Help!
No, I would not recommend this to a friend