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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9306 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 9,306 reviews
  • Rated 1 out of 5 stars

    No Ink

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not track and send new ink as it should have. I had to call for replacement and was without a printer for 3 days

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just want to buy regular ink cartridges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with the purchase of my new HP printer. I just want to buy regular ink cartridges for the printer. HP really pushes this item. Not a fan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hpinstaink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is worthless. They never sent ink unless I called them. Supposed to send it before I run out. Waste of time!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp printer instant ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So not like paying for ink every month when I don’t even need it. I will switch to a different brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printing will only be about 10-14 monthly, if that. Would only recommend if one will be printing min. of 50 pages per mo.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant ink sounds pretty useless for me because there were steps to acquiring it that made it difficult.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help desk?!?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out how this works? I haven’t used this once. Hopefully I didn’t Lu too much!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this might be a great fit for some, it was not for us. We chose not to purchase the program due to our very limited printer use (basic documents, a few pictures, etc).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    applied to the instant ink program, however they sent the wrong ink for the printer and it is very difficult to get to a human to cancel the program

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason it didn’t work, I just couldn’t activated. My printer works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low ink

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this plan, in almost a year I've only received one set of Ink, I had to buy my own ink in order to continue my printing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Switch and Bait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad marketing. You have to sign up for the monthly service to claim. Felt like a switch and bait.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code was damaged when attempting to scratch off. Best Buy would not issue a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No supply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m suppose to receive ink once my printer runs low on ink but I have yet to receive the replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the directions on the card but can't get it to work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ink cartridges just burn through ink too quickly. Seems like it only lasts for about 35 pages maybe less

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t really need it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just prefer to get my ink at the store. I don’t really want to pay for an unnecessary monthly service. I have enough monthly bills.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and tried to redeem it and received an error message stating the code had already been used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only for moderate to heavy user

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you only print a few pages a month it's not worth it. I've had my printer for a long time and still haven't needed ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This HP program is not well explained.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use this. Can't decide if this program will be too intrusive. Don't like the idea of paying for pages of print, so we skipped it.

    No, I would not recommend this to a friend