Customer Ratings & Reviews
- Model:
- X4E15AN
- SKU:
- 6198920
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.
This summary was generated by AI based on customer reviews.
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must have a stubborn critter it will not allow this Best Buy we order service to work
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program is not a good deal. And if you cancel. The ink stops working and you have to throw away any unused ink.
No, I would not recommend this to a friendDoesn’t work with my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know why they gave me this. it doesn’t work with my printer so it was definitely a waste
No, I would not recommend this to a friendDoesnt work when printer not connected to network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product for my college student son, he cannot use it as they cannot connect printers to the Wi-Fi in their dorm
No, I would not recommend this to a friendI son’T understand how it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I din’ like the fact u have to order the ink online. It should be easily available in stores
No, I would not recommend this to a friendMissing card
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get the card. Not sure if I was charged or not.
No, I would not recommend this to a friendDumb service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to try this to get a ink replacement for free. Product is unusable if you cancel prior to needing it.
No, I would not recommend this to a friendInk needs replacing after only 20 pages printed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only printing 20 pages, the ink needs replacing!! Totally unacceptable. :(
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your ink ran out so soon. It concerns me that the cartridges you’ve received performed so poorly. Unless you were printing mostly high-density prints, it does seem like you should have been able to print more.
Here are some things you can consider:
- If it appears that a cartridge was low on ink to begin with, or that the poor page yield was caused by a defective cartridge, you can contact the seller who sent you the cartridge about that.
- Contact us if the supplies are defective genuine cartridges that are not replaced by the vendor (and they are still within the “warranty ends” date on the cartridges). Reach out to us via this link: support.hp.com/us-en/contact-hp
Here are some facts on ink use that might help you get more prints without too much extra effort:
- A high-density print (such as an image or graph) uses ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry.
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
If the problem persists, I recommend that you reach out to us so we can help you assess the situation and work through any necessary troubleshooting with you. Get in touch via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Avoid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Monthly plan". No thanks. Printer that came with this, Didn't work.
No, I would not recommend this to a friendDon't need it. Don't want it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish this had been optional. I would not have bought it.
No, I would not recommend this to a friendHP- Instant Ink
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get them to work at all don't care for them
No, I would not recommend this to a friendNope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not want this. Never used. Don't even know what it is.
No, I would not recommend this to a friendCoupon for subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not intrasted in monthly subscriptions. I wist it was 5$ of next ink cartridge.
No, I would not recommend this to a friendCouldn't ever activate.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a great service but I was never able to activate it online or with the printer app.
No, I would not recommend this to a friendNot for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not use this as I print too many pages each month because of my business,
No, I would not recommend this to a friend- Pros mentioned:Ink
EXCELLENT program for students and anyone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent program for students who need to print out their papers at home or like to have a hard copy of articles to highlight. You can print 300 pages for less than $10 per month. Before my cartridges would barely print 200 pages before it needed replacement (every 2-4 months). I'm a grad student and I like to have a hard copy of articles to see and highlight. I printed over 500 pages on one black cartridge (only printing documents and articles). Also I got 3 months- 300 pages free with the purchase of my printer ($80) Basically it paid for itself by signing up for the trial (if you add cost of ink replaced twice). If you like to print photos at home, this would be amazing for you because you can print 300 COLOR photos (8x10 or whatever size you want) for the same price. The printer orders ink FOR YOU and delivers it to your door. I have NOT had a problem yet. These cartridges have more ink that the XL cartridges. No more buy $30-40 cartridges at the store! Absolutely recommended!
I would recommend this to a friend Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hated this service. I cancelled it two days after.
No, I would not recommend this to a friendI never got this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t leave a message becasue I never got this at all I don’t know what this is
No, I would not recommend this to a friendBad card.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I went to enter the code it showed it had already been used. So I could not use it.
No, I would not recommend this to a friendNot available for HP ENVY Photo 6255
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to have ink auto-shipped. However, it isn't available for the HP ENVY Photo 6255 printer
I would recommend this to a friend