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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9306 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 9,306 reviews
  • Rated 4 out of 5 stars

    What a Great Idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much better system to make sure you don't run out of ink (at some of the worst possible times!). Why didn't I think of this???

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Printer with extra ink package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had 2 printers, neither of which worked, but she found a new one she liked online at Best Buy. I ordered it for her for a Christmas gift, and all we had to do was go to the store and pick it up, along with a bonus package of ink. Now when I visit her at her house, I. too, can print out what i want to see. She's happy and so am I!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Instant Ink pre-paid card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is mostly for some added convenience I suppose. You can easily just purchase Instant Ink during the printer setup process. One added benefit is that it unlocks a lower level of print pages per month that is free (I think 15 pages a month), that you can't get without the prepaid card.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my ENVY 5540 printer. New cartridges were ordered automatically on set up. It took about nine days to arrive. So far timing has not been a problem. The new ink cartridges have far more ink in them than any store bought cartridges I have ever purchased, therefore, they last a long time. With three different monthly plans to choose from, this is the best deal on ink I have ever come across.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Mixed opinions on Ink, Overall I love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed opinions on the ink side of things, it does work and you can shift levels easily. When you do change the monthly it does not kick in instantly it takes a month so be aware. I use the HP mobile fax option on my computer a lot it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ink. Good price. Recommend for friends to buy

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for printer. Cheap and does job well. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great not having to go to store for ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only been using for one month, but the ease to register and the thought that my ink usage with be kept tracked is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ease of set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the instant ink package cause I have kids that are always printing. This way HP knows when I need INK. Auto re-order. Plus I can change the package at any time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept here takes the worry out of running out of ink. Only thing is that the printer gets daily calls from HP to check on the ink levels, I'm guessing here???

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will save you money. Ask for the 3 month trial. l bought the 300 page per month plan. It's only $10 per month but you will spend more than that if you print that much. The first 3 months are free when you ask. Once you figure out your volume you can always adjust down. What you don't use carries over to the next month. Cartridges are send automatically because HP monitors your usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving some Instant Ink from HP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty, was not particularly looking for this benefit when it came time to purchase new printer (HP Envy 7640 all-in-one). However, was totally won over with ease of setting up account and no longer going to the store in the hopes you might find the ink cartridges you need. Very happy with this set-up, and first set of instant ink arrived within (5) business days of establishing HP account.

    I would recommend this to a friend
  • Cons mentioned:
    Page limit

    Rated 4 out of 5 stars

    As advertised, but annoying system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a gift card, so I can't really be mad. But the Instant Ink system is a weird subscription service where you pay-per-month for a certain number of pages per month. You can't go over without getting charged, and if you go under you'll lose the pages after awhile. Seems like a lot of hassle just to print.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gone are the days of shelling out $80 for ink! The ink arrives at your door before it's out and they send an envelope to ship back used cartridges for recycling. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 5 out of 5 stars

    Great option.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to do. Never run out of ink. Worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jury is still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First cartridge "reload" arrived not long after I signed up but I still haven't had to install them... nice to have new ones in hot stand-by. Still trying to figure out if it makes economical sense but the convenience is unquestionable. Clearly an attempt by HP to lock up this secondary market.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 4 out of 5 stars

    Instant ink setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, however I received an email saying the code was not valid. After calling support it was sorted out. Already received first resupply and just hit low ink so ready to replace carts. Love that I don't have to run to store to get more ink in the middle of a project! 4 stars cause haven't really used the program yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had trouble with ink drying up on me due to lack of use. I'm still on the first month, so I can't tell if this will happen again or not. Quality of printing is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 4 out of 5 stars

    Plan is a good idea especially if printer color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second go around with instant ink. It's great to get ink when needed but economically if printing mostly text probably not a great idea. I have run over allotted sheets amount and charged accordingly when I begin to use limited ink on many pages. Again if lots of color and pictures it's great. Also support sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a worthwhile service because we live in the country and we’re not necessarily close to the store to get cartridges when we need them. I definitely recommend this service price is right. Give it a try and you will like it too. They come fast and on time. They are the same cartridges that come with the printer. That way you know what you get will work.

    I would recommend this to a friend