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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9306 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 9,306 reviews
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Perfect program for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're only about a month into our usage of the HP Instant Ink program, but so far it's been perfect for us. We don't print much at home, and in the past our ink cartridges would dry up within a couple months and we'd have to spend ~ $150 to replace them (color+B/W). We've already received our next replacement cartridges, so when the printer indicates they need replacing, there will be no delay. This program seems to have been designed for people like us, looking forward to using it for months to come!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works perfectly. Great value. Lasts a long time without fading.

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny , comes straight to your door! How convenient and much cheaper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Responsiveness on Ink Shipments

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first, but a 3 month prepaid plan came with the HP Scanner/Printer I bought 3 years ago and I have been on the 50 page/month plan ever since. After the initial (small) cartridges ran low, the replacements came quickly. 2 years later I was not showing low on the ink level, but the print quality was getting bad, I believe, because I live in the desert SW and the ink was drying up. I was able to "force" a shipment of new cartridges and everything has been fine. Only negative is the HP Smart app that connects to the Ink Management and can also be used to control the printer/scanner stopped recognizing the scanner on one of the user profiles on my Windows 10 PC after about 2.5 years of use. Tried troubleshooting it MANY different ways from advice on HP site and blogs and then tried to deinstall and reinstall. But since it is still on another user profile, it wouldn't reinstall the app. The HP Smart app still works from THAT (rarely used) user profile!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    I love the HP Instant Ink Program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program. It is convenient, really easy and the time plus cost savings are so incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves time and money, no running around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my printer I had no knowledge of the HP-Instant Ink Service. While shopping for my printer there was a Representative from HP in the area and asked me if I knew about the program and proceeded to show me the options. I told him I don't do much printing and he suggested the 50 page option and it made sense to me. This was easy to apply for and at the time there was a three month free option. Within a week I had a replacement ink in my mailbox. I am pleased with the service and I don't have to go to the store for ink again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a new laptop and thought about a printer. After looking at an Epson the sales associate recommended the HP. I commented about the expense of ink and cartridges drying out from years prior. The associate recommended I join the HP instant Ink program. You'll never worry about not having ink or running out. You decide how much you will print per month and then you pick what monthly plan fits your criteria. Can't say enough how great this program is. Well worth every penney. Go to HP Instant Ink program for more details.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 3 out of 5 stars

    Haven't actually gotten to start using this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased, we thought we were low on ink. We are just getting to the point that we are going to be changing the cartridges so we will know later how we like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Cost-Effective and Carefree

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Instant Ink on 2 of my printers. It is more cost-effective than buying ink cartridges, when the ink runs out. And, I don't have to worry about ever running out of ink. HP monitors my printers and sends ink, when I need it. The cost is based on the number of pages, regardless of whether it's 2 black words, or a full-page high-quality color photo. Ink is sent, based on cartridge ink level, not quantity of pages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome idea, and great execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this program. You honestly can't beat the price. One of the reasons I bought an HP was because of the HP instant ink. I like that you can upgrade or downgrade at any time, and it really does send you the ink when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program. You get a $5 prepaid card when you sign up and HP monitors your ink wirelessly. This program cost you $3 a month and it only send you ink when you need it but if you need ink once a month and then the cost is $36 a year which is still well below what you will pay if you need to replace your colored ink and your black ink in the printer. This is one of the best programs I have came across in a long time I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 3 out of 5 stars

    trapped!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product if you print alot. Especially color or pictures. If you don't like it you can't print as they remotely lock you out of your own printer. I was using the ink that came with my purchase and they still locked me out and wouldn't let me use my own machine. You will be stuck with them forever so just plan on it. If internet goes down you are locked out. I must always pay for internet to now use my printer...it sucks! As far as the ink goes. Ive had this printer for over 2 years and only replaced the cartridge once. They really fill it up but you are paying a monthly price for it. Its convenient as it just comes to your home and they know when to send it. I would recommend it ONLY if you print a LOT of papers. My 3 star rating is b/c they can remotely go in and do what they want with a system you purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink

    Rated 4 out of 5 stars

    Standard ink replacement fo HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink replacement for HP printer. It's easy to install and seems to work just fine

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enrolled in this and it is great. I don't have to worry about running out of ink or running out to buy a new cartridge. The cartridges are delivered in the mail. You save a bundle of money with this program. It's a lot easier and cheaper paying $9.99 a month, then buying 6 or more ink cartridges a year at $35 plus each. If you use your printer a lot this is a real money saver. You can recycle your HP cartridges at no cost by mail in the envelope that HP provides when they mail you your new cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 5 out of 5 stars

    No need to worry how much ink is left.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP instant ink monitors my usage and sends new ink in time for me to install it and keep going. Reasonable price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you ready for college? This great program allows you to print up to 300 pages for a minimum fee of 10.00. What a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pay and easy to use, worth the price. Cheaper than buying the cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    A convenient way to never run out of ink!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Instant Ink is very user-friendly service and reasonably priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need it for the printer. Easy way to buy the ink. Pre paid

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 4 out of 5 stars

    Interesting Promotion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simplicity, buy the package you wish and pay that amount every month you need ink. I have received my first package of ink and it was mailed to me very quickly. IF you research the cost of ink at the store vs this plan and if you fall in one of three categories your cost of ink will definitely be less than in store. example I purchased the 300 page package for 9.99 plus tax vs buying is store ink would be approximately 75.00 and up depends where you buy your ink, for me this is a great deal.

    I would recommend this to a friend
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