Customer Ratings & Reviews

Wow! This new printer takes up less space than my previous printer, yet it has more features. I highly recommend it.

I am very happy with the printer but cost me a lot to update and have new drivers installed in my computer to connect with my printer. It's all working well now.

Works great & dependable, as advertised! Sincere thanks to Best Buy staff & Geek Squad! Increasing confidence in overcoming techno problems… & fears of.

Printer is now working after calling HP representative to resolved ER06 meaning paper jammed. number of Geek Squad did not help with this issue.

I got what I wanted with quick service—-good show!

This printer was not easy to set up. I could not get it to connect too my WIFI. After 4 attempts to try and get it to connect I gave up and decided to return it. When I was returning it the guy said what the reason why your returning it and I said could get it to connect to WIFI. The guy said he had heard that same complaint many times on this printer.

Only holds a few pieces of paper at a time. Worked great for the first month or two but now it jams all the time. Not happy

The truth pretty good of very good quality price so I'm happy

Good service at this store, and the product is great.

I’m disappointed with this printer because (1) the paper comes out curved after printing, and (2) the text appears slightly misaligned on the page.

It's a great small printer, however I can't get it to speak to my laptop.

Easy to put the paper into the paper storage drawer. Easy to install the ink cartridge.

Very easy set up and operation. Sales person was very helpful in the store.

Once I got it working to my computer (which took some time) it works very well.

So far I’m happy with my purchase. The only Tung is that I wish it had an automatic shut off or sleep motion when not in use.

I got this printer several months ago because I hated how my old inkjet would not let me print in black and white because full, colored ink reservoirs were mis-read as being empty. I thought a b&w LaserJet would be more reliable, and print more per-cartridge. Wrong on both counts! Thing disconnects from my Wi-Fi weekly, so every time I want to print I need to reset it, taking about 10 minutes. Then, the kicker is that the toner cartridge has so little capacity, it is now empty after fewer than 100 pages of b&w text. No images, etc. It therefore costs me over $1 per printed text page, and several minutes each time. Kinkos is cheaper! Previous 10-yr old, $80 printer also stayed connected to Wi-Fi and scanned far faster, and could scan multiple pages at once. I wish I'd never changed, and will soon be changing back to anything that is not HP.

It does not handle Wi-Fi greater then 5G you would need to buy a cord to install from your printer to computer

It's acted as good quality so far. No bells and whistles like a feeder.

No nonsense, no frills printer/scanner/copier. Just what I wanted, and works perfectly.

The printer works fine but has a drawback. The extended tongue for holding printed pages is not long enough. The pages slide off. This happens with 20 lb paper weight.