Customer Ratings & Reviews

Please do not purchase this piece of junk. After over 5 hours of factory phone support, the printer was never fixed. Best Buy return period expired by 3 weeks. so now we have a nice piece of electronic recycle material. No thanks to HP or best Buy.

no wired connection input available making it unusable in case of no wireless network available

Works very well and fits in a small space. It is our downstairs printer. The bonus is that it prints 2 sides of a page automatically. Nice touch that!

Print ok at a fast speed. not sure how to use the scan function for passport yet.

The printer isn’t printing. It was set up by Geek Squad tech (Josh) and I have only been able to print one document since then. Not working and I am very unhappy at this point I have done everything and it doesn’t work Please help me or take your printer back

Good product but sometimes loses connection with host

HP has come out w a compact, i.e., approximately 14" by 17" by 10", and weighing about 12 lbs., hi speed (like 30ppm) B&W laser printer. The paper tray accepts about 150 sheets of paper and is easily loaded. The output tray is topside, easily reached. The printer will print double sided, and adjusts to all commonly used paper sizes, textures, weights. The printer setup is made easy via the HP Smart app (downloaded from the HP website). I put the HP SMART app on my 2 iPhones, 2 Apple iPads, 2 Apple iMac desktops, and my new MacBook Air. I was able to flawlessly print wirelessly from all. Setup involved bluetooth being turned with the device and printer close to each other. The print quality is high leaving nothing to be desired. That is the primary job of printer. This printer excels in other areas. The main complaint of most everyone in business or using a printer solely for personal use is the cost of the ink or toner. Replacement cartridges are expensive considering the cost of printing per page. This printer is part of a program that HP calls HP+. A few of the newer HP printers are factory set for HP+. Though not mandated, the HP+ program offers several features. It offers a subscription that provides 6 months of free toner, and an automatic delivery of toner to your door by tracking your toner level. Toner received by this cancel at anytime service lowers the cost of printing dramatically. HP states toner costs are reduced by 50%. The convenience of the program at an extremely low cost (like $2/month for lowest volume program) significantly saves money by lowering the most expensive cost of owning a laser printer. If you join HP+ within 7 days of activating your printer, the warranty doubles from 1 year to 2 years, you may signup & receive 6 months of free toner. HP+ adds other features that would not normally be available such as scans on my iPhones being sent and printed effortlessly from anywhere on any of my devices at anytime, and a mobile FAX capability. HP+ does require that the user create an HP account (no charge), keeps the printer connected to the internet, and that the user must always use HP Original toner cartridges for the lifetime of the printer. apparently, joining HP+ sets the firmware such that the printer will only function with original HP cartridges. This may be bothersome to some folks, but when measured against the toner cost charged for members of HP+, it is a bargain. Obviously, technology progresses, malware threats will never vanish, but HP+ provides 24/7 protection against security threats, and automatically keeps the printer software/firmware up to date. As I view the cost and capabilities of this HP+ printer, and most importantly, the cost of worry free guaranteed high quality original HP toner cartridges being delivered to my door automatically based on the level of my toner cartridge, this printer is a bargain.

Excellent printer for home office. I would recommend it for a small office or home use.

The HP LaserJet M209dwe Wireless Black-and-White Laser Printer performs as advertised. Installation went smoothly. No problems arose.

There were a lot of network (wifi) related issues. So I returned the printer.

This is my 2nd laser printer ever. And this works great. Set up was very quick and simple. The print quality is amazing and so clear. What a difference in how the laser and inkjet prints. The size is just right, it's not as large as the inkjet and fits nicely in corner of desk. Also, is not very loud but prints fast. It's definitely a great buy. Remember it only prints in black ink. Nice that I can print double sided too. Allows to print on different paper sizes. I would recommend HP Smart App, it works great. I'm able to print from my laptop, phone and tablet with no issues. I've also been able to print to my Google drive and Dropbox, which is helpful and saves me time. This printer includes HP instant ink subscription program, which can be convenient as it so ship ink when it's getting low so no more running out unexpectedly. The printer needs to be connected to wifi and keeps track of the number of printed pages. With this program I get 6 months worth of free ink after 6 months, one of the plans I chose when 1st setting it up for the free ink, will start. During set up, I had to choose a plan and put in my credit info even though, I won't be charged until the 6 months is over. The cost is reasonable and different plans allows me to choose what works best based on how many pages I plan to use. I can change plans if needed. And I can cancel and buy regular ink instead of getting the auto ink. Cost starts at 1.99 for 50 pages a month through 25.99 for 1500 a month.

Best printer for the money $99. Easy set-up and surprisingly fast printer. W

Worst experience ever. I ordered three of these printers for my office and struggled through the installation process. Finally got all three working. Net day they stopped working because installation had not been "finished". the HP app is terrible and just keeps bringing you through a process and back to the screen that says "finish set up". Called the completely useless support line and even had the assistant take over the computer and he never could get it set up. Worst experience ever and I will likely return and purchase a Xerox.

Great so far! And the HP+ service makes sense for our office. Toner really is the only way to go with printers.

I would recommend but wireless does take a little more time to print

Exactly what I wanted. Nice piece of equipment for us to use

This is the worst printer I have ever seen. It does nothing but print and the print quality is extremely poor. Furthermore, HP hold you hostage with what it presents as a toner cartridge "deal." I just cancelled this "deal" after a protracted search on how to do it (they make it mighty hard, folks) and learned that the subscribed ink I have in my printer now, will simply stop working on Nov 12. I could care less. I need to buy a new good printer. This is junk.

This is a great printer for individuals and businesses that need to frequently print, especially in black and white. The HP M209dwe is a reasonably sized laser printer that is efficient for heavy printing. It includes the printer, power cord, and a set up guide. You can set up your printer through the HP smart app. Set up is quick and easy. Once connected you can print via wifi directly to your printer. Printing is quick and efficient and ink dries quickly. Your printer comes with six free months of HP+ that can automatically order toner for you when needed. I won't use this feature as I don't print this often. The printer itself is a fairly good size and pretty compact if you're intending this for business purposes. Pros: -Good size -Efficient -User friendly Cons: -Only black and white printing -No scan/copy options Overall this is a good option for black and white printing. It would be very useful for businesses or people who do frequent printing from home.

Service is so good printer does it’s job successfully

So far so good had no problem settting up if you know what your doing