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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 614 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 614 reviews
  • Rated 3 out of 5 stars

    Decent Printer EXPENSIVE ink

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we like the printer, however, to replace the four ink cartridges will cost more than what we originally paid for the printer and that is extremely frustrating. The reason we purchased it was so we didn't have to spend more money getting things printed elsewhere. With the cost of the ink, looks we made a poor choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have finally upgraded printer for home office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Printer. Easy Installation, but you need the HP Smart app for remote printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fred H

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very pleased with printer scanner copier

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pick a different laser printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially this printer/scanner worked well….for only six months. One day it stopped printing and scanning. It would power up but none of the diagnostics would print at all. I spent hours on the phone with tech support only to get a remanufactured unit sent to me, and that unit also had the same problems plus it also made lots of noise. I tried tech support again only to bounce around in the HP phone system. Eventually i gave up and had to purchase another printer….not from HP. I did not even get a year out of this printer and my usage was low to moderate (only went through the initial toner set).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest printer I ever had. HP printers work on an App or without it. Easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Burns through toner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes through toner cartridges much quicker than anticipated and I am not printed high volume

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it difficult to adjust the setting to get it to print the way I want it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Copies look great. Color is very vibrant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs perfectly. Available in sleep mode 24/7/365 to air print, copy and fax.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SO disappointed to give this 1 Star

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this printer (bought two of them) - but only when it actually works... VERY FLAKY software: installed, removed & re-installed numerous times trying various download options from HP. It will work for a while and then it just doesn't... I had assumed it was operator error but now I'm convinced this is all an HP problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HG Office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues easy to operate, customer service was very insightful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second hp printer I’ve had that did before the initial toner cartridge was empty. I took both in to get fixed. Parts are not available for a 6 month old printer. Don’t even think about buying hp. Pure garbage!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Istaller was fantastic! Had software issues (my computer) which he resolved with a show of excellence!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice a wonderful printer great for personal and business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans good and flushes the water out strongly. No stains will regular detergent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A like best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iLife your products I have good experience which yours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laser Jet Pro 430

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home office unit - we are very happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wwe really like using this for our small business.

    I would recommend this to a friend