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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 622 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 622 reviews
  • Rated 5 out of 5 stars

    Office Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried different HP printers, found this one of the best ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful printer and can do everything in the specs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought 2 two different times, returned both

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable that there are any positive reviews! Printer is not usable. First day. Printer won't stay connected. Got critical error, thought maybe defective. Second day, got a new one. Same exact issue, same firmware issue. I updated both of these printer to the latest firmware, connected via WiFi. Within 20 min or so, it will disconnect. Reboot required to get back up. Endless cycle. Wasted 2 full days on this. Gave up. Ordered M283 which is the one I turned in to recycle due to a bad screen. I didn't want to buy another old tech item which screen can go bad. I figured I'd go with the 4301 as it has a new screen so HP must have known of some kind of reliability issue they needed to address. Anyway, M283 came in and I was up in 10 min without any issue. I'm guessing the only people giving a positive review use a direct USB cable connection. If you never connect to a network (wifi or ethernet), then I guess this printer would be ok to keep.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hp 4301 laserjet Pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink Cost more than others and less options for the printer than older models

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    There should be more informative information

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe there should be more information available that how to set-up this printer directly to Email Scan or Copy or even Great printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome HP printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color printer from HP, a trusted name brand. No longer need to mess with dried-out, messy ink cartridges.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hooked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very good, however the toner is outrageously expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Printer EXPENSIVE ink

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we like the printer, however, to replace the four ink cartridges will cost more than what we originally paid for the printer and that is extremely frustrating. The reason we purchased it was so we didn't have to spend more money getting things printed elsewhere. With the cost of the ink, looks we made a poor choice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This thing has issues!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer locked up several times, connection issues, used less than one month, and rarely. Now it is permanently locked, will not boot up. Worked with HP, nothing helped, same with best buy. A lot of bad reviews, and the good reviews most have only had for a short time, read them. BB chat was painful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Printer. Easy Installation, but you need the HP Smart app for remote printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have finally upgraded printer for home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fred H

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very pleased with printer scanner copier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it difficult to adjust the setting to get it to print the way I want it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs perfectly. Available in sleep mode 24/7/365 to air print, copy and fax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Copies look great. Color is very vibrant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Istaller was fantastic! Had software issues (my computer) which he resolved with a show of excellence!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product. I love HP so I bought what was suppose to be the newest and best one 8 days in it stopped working, 10th replaced. Second one exactly the same machine unfortunately and it is doing the same thing but now I can’t use document scanner due to a line going down center of page. This was my 5 th document to scan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SO disappointed to give this 1 Star

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this printer (bought two of them) - but only when it actually works... VERY FLAKY software: installed, removed & re-installed numerous times trying various download options from HP. It will work for a while and then it just doesn't... I had assumed it was operator error but now I'm convinced this is all an HP problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HG Office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues easy to operate, customer service was very insightful

    I would recommend this to a friend