Customer Ratings & Reviews

Since purchasing have had to spend hours on phone with hp customer service, in the first 2 weeks of owning it. Have never had this much trouble getting a printer to work. Still tells you it is out of paper every time you try to print regardless of the amount of paper in it. You have to open and shut the printer tray every time to get it to reset in order to print. Still no fix from HP.

It was on sale and I wanted a printer for mid level use, but it was difficult setting up and I cannot enroll in HP Instant Ink.

The scanner only scans on one side. Dissapointed.

I’ve had a number of HP printers and have always had a good experience with them. The build quality on this Laserjet Pro 4301fdw seems equally nice. I like the look of the blue front to mix things up a bit from the usual off white color. Plan accordingly for size when you decide if this printer will work for you. It’s roughly 17” wide and deep and about 15” high. It makes sense that it weighs more than our old Laserjet printer that printed black only. Removal from the box is quite easy if you follow the directions and setup is straight forward in terms of connecting to ones wi-fi and loading on computers. In addition, the printer has ports available for fax, USB and ethernet. The 4.3” color screen is easy to read and very responsive as one uses the touch controls. We already used the HP Smart app so this was an easy addition to utilize the print and scan features for the new printer. The printer is compatible with Macs, Windows computers and mobile devices. The printer has ports available for fax, USB and ethernet. One hiccup I hit when trying to sign up for the free trial of HP ink was that I could not locate the printer PIN number where HP said it should be located on the printer. After not wanting to search further I eventually decided that I’m going to wait and see if our usage justifies using the Instant Ink program. I’ve found that unless one does quite a bit of printing that you’re better off just purchasing your own ink or toner. Note that HP has designed their printers to work with HP ink so I usually stick with the OEM brand to avoid any issues. All of the key functions that one needs for personal or small business use are here. Copy, scan or fax documents in black and white, or color. Duplex printing allows one to save on paper and the automatic document feeder holds up to 50 pages. The output tray capacity is limited to 150 pages. Printing is very quick at 35 pages per minute. I especially like that the printer is quieter than other printer models I have used and the auto on/off feature is great to minimize energy use. Paper trays are very accessible in the front of the printer with the main tray holding up to 250 sheets of paper and the multipurpose tray holding up to 50 sheets. The printer supports paper sizes of letter, postcard, label and envelopes. The ability to print in color comes at a price as there are four toner cartridges to replenish on this Laserjet Pro. At the very least you’ll likely be spending over $100 on each cartridge. Scan and copier resolution is up to 600 x 600 and the quality thus far has been very good to meet our needs. We’d recommend this printer for a busy family or small business due to its quality, features, speed and quiet operation.

You can only use HP toner. Off market toner will not work even if you swap out cartridge chips. The toner is more than the printer. Avoid unless you plan on junking it in a year.

Connectivity issues with an older computer-so it might not be the fault of this printer-but, the setup of scanning and other functions was horribly difficult. I never did figure out how to setup scan to email, and had to use the app just to cancan to a network folder. I ended up taking this back-ink cartridges are extremely expensive also.

Couldn’t get it to print. Had a HP technician come out he couldn’t get it to print replace the item with the same item. It wouldn’t print.

Having troubles getting it to connect consistently with my computer.

At first glance, this is a lovely design... Now I wish HP put the same amount of attention on the unit's function. Every time I print something, it sounds like the rollers are grinding. It may print over the network a few times and then lose its way. You can't find the printer from multiple computers which in most cases require a complete restart.

Printer was rarely used, just hit the year mark. Tried turning it on to print and the LCD screen is stuck on the HP logo.

This is garbage, last HP printer I bought was 2002. It finally died. Bought this printer which is 3x the price and it's my second time returning it. It doesn't print out wirelesly . It shows on the unit it's connected to wifi and Bluetooth but will not print. Done with it. Down grading to a regular 200.00 model

Just received the printer and followed the setup instructions. I’ve had an HP printer for years and use the HP Smart app consistently. The app doesn’t recognize the new printer. The app also doesn’t give an option to configure the printer by model nr, serial nr., etc… i hope to change this rating if it ever gets loaded on the app.

I have been purchasing HP Printers for my small office for YEARS and these last 2 I've purchased have been S%*T! And for the same reason both times...putting lines on document fed scans. The first one I only had for about 2.5 years. This newest one I've had for 5 months! And of course, Best Buy can't do anything so I have to go to "the manufacturer". That's going to be fun! You would think that when you spend $600 on a printer and then another $120 for EACH toner cartridge, they would work longer than 5months to 3 years!!!

Piece of junk! It had error codes right out of the box. Fixed them and now it has an event code that it will not get past. Best Buy will not return it after just 54 days!!! I'm a benefits member, but it doesn't matter. Why would small businesses deal with Worst Buy if they don't stand behind the product they sell? Done with Worst Buy.

This review is for the HP - LaserJet Pro 4301fdw wireless color all-in-one laser printer. This is a highly capable printer that offers a wide range of features. Great for small to medium sized businesses. The first thing that jumped out to me was how fast the printing speed was. It can print up to 35 color pages per minute. Great for high volume printing demands with high quality prints. The print quality of the LaserJet Pro 4301fdw delivers crisp sharp prints with high resolution. Great for both text documents or graphics. Not only can it print well it also copies, scans, and faxes. It has a built in automatic document feeder that works good when scanning multiple pages, saving time and effort. This printer also supports mobile printing. I was easily able to print multiple different documents from my iPhone with ease. You can connect it to your network either wirelessly or with an ethernet cable. Setup was fast and easy after unpacking the unit. Overall this printer meets all the needs of my small business. From its fast printing speeds, high quality outputs, scan and copy capabilities. And I just like the looks of this printer also.

I am really disappointed with this print. Too many issues for the price I paid for this printer.

It’s ok. Not sure it’s worth the money. It goes in standby and it takes a power cycle to wake it up. It also leaves small dots on the printed labels or paper. HP support is terrible. I would not buy this or recommend it.

I have had this printer for a year and it’s a fight all the time to get it to work right. The feeder doesn’t work have the time, sometimes you can’t copy even laying it flat, it’s the biggest headache

extremely unhappy since the price of the printer was $ 150 less several days before i purchased it. i spoke online to customer "service" they said nothing they could do. i read there was a price guaranty and a month and a few days later the price dropped again and i called customer "service' and no i missed the window by a few days. someoine was supposed to e mail me...nevere did

When it works, it works great. Sadly Ive spent the past six weeks with only the printer function working. Scanning and Copying no longer work, and there is an error code that can not be cleared out. HP support has been unable/unwilling to provide any assistance.