Customer Ratings & Reviews

it does not work with windows 11 which the tech installed without my authorization major conflict even posting state there are problems nightmarish at best is all I can say

Had difficulty staying connected to the network from the time I set it up and it would not print. Spent two hours on the phone with Geek Squad the day after purchase and they were able to reconnect it but it stopped printing again the next day.

Worse printer I have ever owned. It won’t even read the original ink cartridges that are sent directly from HP. It is at the point it is printing old documents instead of what I’m actually printing or not printing at all. Gave me problems two weeks after I bought it.

Arrived DOA. The ethernet connection will not connect. Plug and Play totally dysfunctional. Even with a USB to B cord, my computer could not find the printer. I will exchange it today.

Printer took 4 hours before I got a single print. Couldn’t find out what was causing the problem so returned the printer.

In 8 days, this machine stopped printing. Pathetic

I could get it to work with the usb cable but not wifi. The Wi-Fi code sticker was shown as on the back of the printer but it was not there. I called Best Buy tech support and HP tech support but got no help. Took the printer back for a refund.

This printer is nosiy. After only a couple of weeks it started buzzing after printing. The only way I could make it stop was to keep turning it off and back on, very dissapointing for the price paid.

It goes in and out of service due to connection issue. We don't have that problem with any other device using the same connections. Reseting the to a different wireless is not an easy process on this model printer.

We have had this printer for 2 months, have spent many days and hours on the phone with HP and it still doesn't work right. We tried. It looks like its on its way back to Best Buy.

DO NOT BUY FROM BESTBUY OR HP. Had this printer for a week and started to give me issues. I reached out to BestBuy but they told me to reach out to HP. Well, now a week later, HP still could not get the printer to work. HP wants to send me the exact same printer and BestBuy won't take it back because they know it's a bad printer.

Not user friendly. Hard to connect ; very complicated

I couldnt offer a review on use because i didn’t open it. Purchased online then went into store to see display. Poorly made toner/ink 100+ each and doesnt hold enough paper. I purchased during a flash sale. Now I Know.

Nice machine with lots of features. However replacement toner cartridges will cost more than the printer every 1800 pages.

The usb port did not work on this brand new printer which is unacceptable.

Horrible product! The scanner has already gone out and I have contacted HP to learn that the parts are out of stock.

Hard to get WiFi. Not user friendly. Don’t waste your money.

I've had the pleasure of using the HP LaserJet Pro 4301fdw for the past few weeks and so far the experience has been nothing short of extraordinary. Once configured, this unit does what you expect and does well. My wife and I both work from home and needed to upgrade our printer - and this unit had all the features we were looking for - color laser printing, duplex/two-sided printing, and scanning with an ADF. It also supports Apple AirPrint for printing from our iPads or iPhones. From out of the box to printing, my first page took less than 10 minutes. Setup on the high-res color display on the unit is a breeze - you are guided through every step of the process - most of the setup is getting connected to your Wi-Fi network if you choose to go wireless like I did. The toner cartridges are pre-installed. All you have to do is add paper and connect the device to your computer. Adding the printer was a breeze once the device was connected to Wi-Fi. Since it supports AirPrint/Bonjour - all our Macs found this printer and added the driver in less than a minute. We get rich information about supply level and print status without having to do any manual setup. It's all handled automatically. The print quality is top-notch - and fast. Colors are vibrant when printing out photos, which look great when presenting materials to clients. I did a quick test with a copy of a magazine cover from our 8-year-old MFP and again on this one, and the difference is immediately noticeable - the color reproduction is incredibly accurate for a color laser printer. I used to run into issues printing complex PDF documents with our old printer, where the printer would error out. With the LaserJet 4301, I have yet to find a PDF this printer will not print, and it prints them out quickly. Scan to email works great - I was able to set it up to use my Gmail as the source address / SMTP server by setting up an app password, which is the method to use when your Gmail account has MFA enabled. One caveat to remember with any printer, especially color laser printers, is the operating cost. This is a costly device to use on a per-page basis. You have two options to manage consumables (toner cartridges) - buy new ones from the store when they are empty or subscribe to HP Instant Ink. If you decide to go it on your own, the toner cartridges last between 1,800 (color) and 2,000 pages (standard capacity black). At current prices at the rated page counts, you end up paying between 21-23 cents per page you print! In past experiences, I usually get a bit more printing than the rated page count, but it all depends on what you print and how much toner gets used on the page. HP Instant Ink can be a better deal if you print a lot. The base package offered to me was $24.99/month for 200 pages per month, with the ability to roll over 800 pages. If you print out all 200 pages per month, the price per page drops to 12.5 cents and drops even further the more pages you buy - down to .04 cents per page at 3,000 pages per month. You will have to decide which way to manage consumables works best for you - but this is something to keep in mind. The bottom line is that this device works and is easy to use - I can print from all my devices, and nothing gets in the way. Historically, printers have always been a thorn in my side, and this device excels in ease of usability.

Not good. I have not been able to use it. Your staff is no help!

Physical setup was a breeze. Packing was designed (and gave instructions) to allow for it to slide out of the box by turning onto one side and pulling on the box to remove it. Plugged into power and network cable, powered on and it was instantly connected and seen. Toner cartridges were all pre installed and ready to use. Scanning was simple, touch screen even allows for preview of scanner bed. Copying is quick from the touch screen and crisp. You can print and scan with an attached USB flash drive through the USB on the front top. Printing was quick and for black and white prints worked phenomenally. Color printing was however not working immediately, and took troubleshooting and Google searches to find the setting to flip. Color Mode settings were not enabled by default and had to be manually turned on. Now that they are changing the color mode is quick. Prints are fast, printing of a 64 page PDF that contained pictures, text, and background color/imagery was done in under 8 minutes using double sided full color printing. Printing the same document in black and white made no difference in print speed, just used a lot more toner as Black was the only cartridge in use. Printing from my my phone was SEAMLESS. Used print option in iOS and it immediately detected printer and there was no setup required on either device to print, pressed ok and had the picture printed in seconds. Overall the HP LaserJet Pro 4301fdw is perfect for us!