Customer Ratings & Reviews

For being the latest and greatest HP printer on the market, I’ve had nothings but problems. Is there a lemon law on printers I wonder? Paper tray is full yet the printer tells you to load paper. Constantly having to reboot to get printer to reset. Would not buy again. Don’t get me started on the cost of toner! Should have checked that before buying. Even generic is pricey!

The HP Color Laser Jet has excellent quality and speed.

Love this printer. So versatile and image quality is phenomenal!

i like the printer; however, the printer stopped accepting the internet

i love this printer so smooth and fast !highly recommeneded

Printer performs as advertised and was easy to set up.

I lost count of how many times I end up having to turn this printer off and back on to print or scan. While I have ZERO issues reaching the web interface via the network (wired, shield cat6 cable), the device is just super unreliable. It is 100% bad, bad firmware. There are signs of memory leaks. The longer you let it sit, the more likely it needs a restart. --Horrible

Was in need of a printer. My previous printer went out suddenly. So far this has been a better printer. The ink was a little prices. Wanted to buy extra so not to run out, with what comes with the printer, had to order & cost more then the printer. As long as it last shouldn't need ink for a long time.

Needed an upgrade from a similar HP model that continued to have problems. This is amazing and does everything I need and the color is nice too!

I have to press a password every time I try to send myself a scan. There is a line on all of the pages I scan. The cartridges are very expensive. They run out of ink extremely fast. I can’t get anything scanned directly to my computer unless I pull up the app. The settings are difficult. Not easy to set up. Scanning legal paper is not efficient because the pages do not fit on the top where they come out at so they crinkle up And they get out of order. Also not sure why every single scan I emailed to myself is separating each page into its own PDF.

It's a very nice printer, but doesn't work good for photographs. It also kept having multiple paper jams. Excellent on regular color printing and faxes.

Great product for a reasonable price from a great company

Very nice printer. The only problem I had is there are not very detailed instructions for the setup.

Great customer service for the items bought at best buy store. I like the discount provided after I opened a new card.

Nice printer. However, the information to get it started was very vague. Finally got it working with my electronics after consulting with three different individuals. Not everyone is an electronics genius. Should include clearer manual direction's for set-up.

Printer is good just odd the CPU is wireless and the printer is wired it was not the easy to get them to work togeather. Know when the user prints it says it is not on line then a few mins later it prints. Will call HP on this problem.

Printer works great but the cartridges are very expensive and they don't last long. The cartridges in my printer at home are little ones and they last longer.

For the price you would think it would work better. I have a lot of problems with it. At first it worked good . I have only had this for about 2 month.

This printe had four major breakdowns in the first three months and all HP woudl do was credit 75% of the purchase price. Fortunately that is now behind us and we have had no additional problems. When working the printer is fast and produces excellent results in text, graphics, photos, everything

Easy to set-up and works as expected. Only issue is I wish the colors were more vibrant/better detail but that is somewhat expected with a laser printer. Overall we are pleased with the purchase so far.