Customer Ratings & Reviews
- Model:
- 7KW75A#BGJ M283FDW
- SKU:
- 6401096
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the LaserJet Pro M283fdw's outstanding print quality, ease of use, and relatively straightforward setup. Many appreciate its convenient wireless connectivity and compact size. While some find it a bit loud, the printer's overall reliability and performance are frequently praised. The positive feedback on scanning capabilities and price further enhances its appeal.
This summary was generated by AI based on customer reviews.
Only lasted 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t even get to use this printer as much as previous ones and it died 2 years and 4 months later. At first, this printer was awesome but I failed to look into it as there is a part inside that will go out not to long after warranty is up. The part can only be bought through HP as well and they will ask for almost the same price as a new unit for a replacement. This has me second guessing HP now as if the brand has gone down hill dramatically. It’s sad because they use to be a reliable brand. Because of this part failure I would not recommend this printer to anyone
No, I would not recommend this to a friendStay away from this company's products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be transparent, I own the predecessor to this model. After very light use (the cartridges were only replaced twice), the fuser malfunctioned. The part to fix it, if you are inclined to take the entire printer apart, costs more than the printer is worth. HP's support consists of an AI program that isn't able to answer the simplest question. When I finally reached a human being, they read the same online notes I did. No further offers of assistance came. This unit is probably also a pile of junk. Try Canon or another manufacturer with better suport.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you had a bad experience with your previous HP printer, and that you anticipate a similar experience with this one. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues and tasks, including setup, cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
To learn more about your printer and all its features, or for help solving problems, you can access a setup tutorial, user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/hp-color-laserjet-pro-m282-m285-multifunction-printer-series/29448786/model/29448718
If you need help or have questions, I hope you’ll reach out to us so we can work through any necessary troubleshooting with you. On our site you can get help from a virtual agent, search our extensive knowledge library or check your printer’s warranty status. Get in touch via this link:
- support.hp.com
Keith
HP Care
hp.com/support
Cut corners on quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are on our 2nd machine within a month. First one worked great for a week. Second week machine started grinding and pulling paper very slow. Acted as if it had a resistance against it. Took machine back. Hooked up replacement. Within a week new machine started doing same thing. Would not recommended this. HP needs to make a few upgrades in some internal components.
No, I would not recommend this to a friendNot happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as functional as expected. Returned back to the store.
No, I would not recommend this to a friend?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer does not work. My computer expert neighbor tried to hook it up. Took it to his office and it did not work there either. I will return it March 2 afternoon. If you have an HP Color Laser Jet Pro better than the M283fdw in your shop I will replace it. If not I will just have to return this one and order one from Amazon Prime! I will bring a note from my neighbor who discovered what is wrong!
No, I would not recommend this to a friendHP LaserJet Pro - Terrible Scanning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printing is fine however the paper feed process is terrible. Multiple pages are pulled at a time. Do not purchase this machine for scanning. Only 1 page can be scanned at a time because of the faulty paper feed. We all have to live with HP manufacturing cutbacks.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Julie.
I’m sorry that you’ve experienced such difficulty with your printer’s document feeder. It’s no surprise that you’re frustrated, considering the scanning inconvenience you’ve endured, especially if scanning is a major reason you got the device. I want to help you resolve this issue, so I’ll direct you to some resources I hope will accomplish that goal.
First, I recommend you follow the steps in this guide to document feeders that pull through too many pages at once or fail to pick up paper at all:
- support.hp.com/us-en/document/c01728503
If the feeder continues to pull through more than one page at a time, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine what can be done. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
One-Sided scanner :(
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One-sided printer/scanner by HP. Shameful de-evolution of consumer technology at a ridiculously high price not worth the hassle
No, I would not recommend this to a friendPoor Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all duplicates copies even though you do not want runs very slow constantly goes to cleaning mode just a very poor copier sorry I bought.
No, I would not recommend this to a friendDisconnects with Apple computers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this 2 months ago for an office of 5 people. All of our Apple computers disconnect weekly and we have to reset our printing system or reinstall the driver all of the time. Very disappointing as I reviewed many printers and selected this one.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Alexis.
I’m sorry that your printer has not maintained a reliable wireless connection. Your frustration is totally understandable, considering you did a lot of research before buying this device for your office and coworkers. I want to help you resolve this problem, so I’ll provide some resources aimed at making that happen.
First, I recommend using this troubleshooter that covers frequent connection inconsistencies:
- Mac OS: support.hp.com/us-en/document/c04249334
- Windows: support.hp.com/us-en/document/c04249080
If some of your Apple devices use iOS, I suggest following this FAQ and troubleshooting guide to mobile printing specific to that operating system that you’ll find on our support site:
- iOS: support.hp.com/us-en/document/c02623193
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides – including ones on connectivity – as well as how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/29448718
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
miss the LJ4 - HP ain't what it used to be
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for about 30 days, now supply memory error and HP support is clueless
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I want to sincerely apologize for all the problems the printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be.
Due to the vague nature of the issue, please reach out to us for support again. We'd be more than happy to work through any troubleshooting that is left or initiate a replacement under your printer's warranty. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
On a related note, I'd like to mention the fact that HP printers do also have the warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
In case of further queries, please do not hesitate to contact us at: hp.com/contactHP
Kacper
HP Care
hp.com/support
Save Your Money - Very Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Menu, Doesn't scan id cards, difficult to use
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Kate.
I’m sorry you’ve encountered difficulty with your printer. Your review is brief, but I can easily understand why a printer that’s not easy to use would be a tremendous disappointment. I want to help you learn more about the device and get all you can from it, so I’ll provide some resources I hope will make that happen.
First, I recommend that you follow a guide to scanning with HP printers you’ll find on our support site. It includes instructions for various desktop and mobile operating systems as well as an FAQ section, and it might help you scan ID cards and similar size items:
- support.hp.com/us-en/document/ish_2275901-2074064-16
To learn more about your printer and all its features, or for help solving problems, you can access ser manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/29448718
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support