Customer Ratings & Reviews
- Model:
- 7KW75A#BGJ M283FDW
- SKU:
- 6401096
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the LaserJet Pro M283fdw's outstanding print quality, ease of use, and relatively straightforward setup. Many appreciate its convenient wireless connectivity and compact size. While some find it a bit loud, the printer's overall reliability and performance are frequently praised. The positive feedback on scanning capabilities and price further enhances its appeal.
This summary was generated by AI based on customer reviews.
HP is Junk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. This is my 2nd HP Printer and both have had issues within a year. These printers are used sparingly so it is completely unacceptable that they should have these issues.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Arthur.
I’m sorry that you’ve encountered such difficulty with your printer, and that it’s the second time this has happened with an HP device within a year of purchase. I can’t tell from your review what specific issues you’ve faced, but I want to help you remedy the situation, so I’ll list a resource and provide some information I hope will accomplish that goal.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Good at one thing: Being dead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to buy several of these, they work for a short period of time (sometimes months, then sometimes weeks) and literally die. I've had two completely die with very light use (just a few pages scanned a day) and HP is of no use either.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Xerxes.
I’m sorry to hear that you’ve had such bad luck with this printer line, that you’ve not received the support you need or made use of any of the printers’ warranties after they stopped working. I absolutely want to help you remedy this situation as soon as possible, so I’ll direct you to a resource and provide some information I hope will reach that end.
I can’t tell from your review what issue your most recent printer faces or why it stopped working – and I’ll say the same for the others you’ve had – so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Rubbish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer I have ever bought. The printer jammed just after printing five pages.
No, I would not recommend this to a friendExpensive and for the Cost of Three Cartridges You
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first Laser Printer - and our last. The quality was not good, and the cartridges were almost $100 each (X4). It was also slow. Don’t waste your money.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear your printer has rendered prints of poor quality. I can easily understand why that, coupled with slow printing, would be a great disappointment, so I’ll offer some resources that I hope will help.
First, I recommend you follow the steps in a guide to improving print quality that you can find on our support site. This guide covers issues including smeared, fuzzy, dark or faded prints, and loose, partially missing or scattered toner. Find that guide here:
- support.hp.com/us-en/document/c06448600
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP Laser Jet Pro M283fdw
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this printer. I purchased it on May 21, 2021 and it's already quit working only after two months. Best Buy would not exchange it or take it back for a refund.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I’m sorry to hear that your printer is not working properly anymore. Your review is brief, but your disappointment is clear – and totally understandable – so I’ll point you toward a resource and some information I hope will help.
I can’t tell from your review what issues your printer faces or why it has not worked, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Kacper
HP Care
hp.com/support
This unit was disappointing.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer would scan and fax with a slant so that the result looked unprofessional. For this kind of price, the results should be flawless. I was unable to permanently correct this so the unit was returned.
No, I would not recommend this to a friendPrinter cartridges.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its bad when you spend 0ver $500.00. for a printer and you can not get cartridges. Even the HP store is out of stock. So my printer just sets there and I have to take my stuff and have it it printed for m.e. NOT GOOD marketiing
No, I would not recommend this to a friendDon’t buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars I would. I set up the printer and it seemed to work fine. Then it would scan all of a sudden and after two days it was a black screen and wouldn’t power on. I returned it. Very disappointing.
No, I would not recommend this to a friendNo duplex auto doc feed scanning.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It maybe a great printer, but it had to go back as soon as I discovered its document feed did not support duplex scanning.
No, I would not recommend this to a friendBrand response from HP Team
Posted ."Hello,
I’m sorry to hear that this printer couldn’t meet your expectations. We of course always strive to offer our customers a reliable and satisfactory experience and I regret that we missed the mark here. I hope you could return the printer without further issues.
Please give us another chance to convince you of the quality of our products. Contact our customer service to get additional support in choosing a printer that closer fits your needs. We would love to help you. Find our official support site by searching the web with keywords “HP Support.”
Denise
HP Care"
HP LaserJet Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these and both were defective. Will not purchase again!
No, I would not recommend this to a friendHP: Hardly Prints
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like all HP printers massive connectivity problems and insanely overpriced cartridges. On a positive note, it's new so the 2-sided printing is not broken yet.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this printer. It seems we are running into issue after issue with this one. It doesn’t que job correctly and very slow at printing
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve encountered numerous difficulties with your printer including print-queue problems and slow printing. I can certainly understand your frustration, considering what you’ve endured. I want to help you remedy these issues, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including print jobs that get stuck in queue. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
You might also find it useful to follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
What’s more, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Worst purchase I've made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connectivity constantly, now it doesn't read the paper tray. Will no longer work on my phone. Can not connect it to my laptop. HP help is useless.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I'm genuinely sorry for all the problems the printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be.
Due to the vague nature of the issues, please reach out to us for support. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
On a related note, I'd like to mention the fact that HP printers do also have the warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
In case of further queries, please do not hesitate to contact us at: hp.com/contactHP
Kacper
HP Care
hp.com/support
Don't think about it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked right. This morning when I went to true it on it failed me, only printed 1 ream. I will never purchase a HP again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer stopped working, and that it had not worked properly beforehand. I can certainly understand why that would be a shock after owning it such a short time. I want to help you resolve the situation, so I’ll provide a resource and some information aimed at making that happen.
I can’t tell what issue your printer faces or why it stopped working. I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Buyer Beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has got to be one of the worst products to set up. HP needs to step up in the setup and support of their products.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer was so difficult to set up. The frustration you express is totally understandable, considering you endured such a problematic start to owning the device. I can’t tell from your review whether you were able to complete the setup process, but I’ll nonetheless provide some resources aimed at helping you get the device working to your satisfaction.
If you still need to complete setup and installation, you can access a tutorial specific to your printer on our support site. Regardless, on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/29448718
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties as well as cartridge installation and print quality. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Not as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says it has double sided scanning but it does not. No double sided copying either. For a $500 printer you’d expect double sided copying and scanning....
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Alex.
I’m sorry to hear that you've not had the experience you expected with the printer, and I'm sorry for any resulting inconvenience. I can understand why that would be an unwelcome and frustrating surprise, so I’ll offer some resources and information that I hope will help.
First, I agree with your assessment. All indications I can find in the user manual as well as other listings for this printer confirm that it features automatic duplex printing as well as copy functions. I can’t tell from your review why your printer is not working like it should, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Very Good Overall Except 2-Sided Scanning
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good general purpose all-in-one color laser printer for home or small office. It can even fax in case you’re dealing with someone who’s stuck in the ‘90s. One exception, however, is if you do a lot of 2-sided scanning, you’re better off getting a dedicated document scanner. More on that below. SETUP This machine is large and heavy. You’ll need a sturdy spot to hold its 41 pounds. The good news is the printer comes with all parts assembled, including the toner. The only thing you need to do is remove a few bits of tape, connect it to your network, and install drivers. The whole process should take well under 10 minutes. The printer can be set up on wifi, Ethernet, AirPrint, Cloud Print, or direct wifi. You can even email a doc to it directly. One pet peeve is during setup I opted out of registering, but still had 3 separate pop-ups asking me to register for “better support.” I wish manufacturers took their software as seriously as their hardware. PRINTING I had no trouble with general printing. The machine is louder than I expected, especially when it flips the page for 2-sided printing or copies. But it’s fast. If you’re mostly printing, this printer will serve you well. SCANNING I’ve gone paperless as much as possible. While most paperwork, bills, statements, etc… I receive are PDFs, I still get paper versions of some documents. These I scan and file in the cloud. I also am slowly scanning old photo prints when I have time. I scanned a few photo prints on the flatbed, and I was impressed by the quality of the scan. The detail and especially the color accuracy was quite high, though shifted slightly to yellow (most scanners I’ve tried shift heavily to red). For document scanning, the machine will spark joy depending on 1) if you’re scanning single- or double- sided docs, and 2) which app you use to perform the scan. On macOS, the printer manual has you install HP Smart. But there is also an older app called HP Easy Scan; and macOS has a built-in scanner utility. For single sided docs, the HP Smart app works fine. The automatic doc feeder processes multiple pages quickly. The scans themselves are fine. For double sided docs, you have to scan the top sides of all the pages, then rotate the pages and scan the reverse sides. For 2-sided scanning, HP Smart app is not very smart. Its default setting bleeds the reverse sides, and folds show up as horizontal lines. Plus, HP Smart app only gives you non-zoomable thumbnails so you don’t always see the bleeding and fold lines in the preview. But worst of all, HP Smart does not automatically reorder the pages to properly put front and back sides next to each other, nor does it let you reorder manually. All in all, it’s a terrible app for 2-sided scanning. HP Easy Scan app is a better choice for double sided scanning. The UI on this app is outdated, but at least it handles double sided docs by automatically reordering pages. In addition, the HP Easy Scan app has better brightness and contrast default levels, making pages seem whiter than with the HP Smart app. Reverse side bleeding and page folds are still a problem, though not quite as bad as HP Smart. Lastly, I tried using the Scan utility that’s part of macOS. This by far did the best rendering with double-sided pages. Its default setting for brightness and contrast eliminated page bleeds and most paper folds. Unfortunately, it does not reorder pages. The bottom line is I recommend this HP for general printing and copying. It’s also fine for occasional double-sided scanning. But if you do a lot of 2-sided scanning, get a dedicated document scanner. They are much faster and their software is tuned to correctly order pages and eliminate bleed and folds.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Excellent Quality Printer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP-LaserJet is a very good printer. It is extremely high quality and works seamlessly well. Setup was very easy and for a laser printer its very good. Printing is reliable and quick. Typically printers of this size are meant for business functions and they do everything a business would need. I would recommend this for home office use and business use. Definitely a high quality printer that any body can rely on and count on for all printing, faxing and scanning needs. Also, scanning to a USB drive is a big plus for me.
I would recommend this to a friend Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store made promises and found out that they lied to me about the Geek service. I will never purchase anything from this store again.
No, I would not recommend this to a friendWAY too difficult to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked on one computer,,, half way on another. Then stopped printing on one and wouldn't scan on another. WANTED it to work !
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer was so difficult to set up. It’s easy to see why the printer connecting inconsistently on different computers and then losing its scan function would be absolutely confounding, so I’ll point you toward some resources and provide some information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. For the scanner issue, on that page you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support