Customer Ratings & Reviews

Good care, friendly love the quality of the printer

Big unit but good print speed and scanner resolution

It's not as heavy as the description says.........

The successor to the 477 which was a terrific printer made small improvements which made for a more efficient and simpler printer. The new easier to use software for this printer makes the entire process of printing, scanning, copying or even faxing better than ever.

Easy set-up. Have not yet had the chance to use it very much.

I purchased this for a non-profit organization that does a lot of printing and document creation. We switched from HP's ink jet all-in-one printers to this one. I couldn't be happier. I especially like the scan to computer feature and how well the auto-feed works.

It is a good office printer. It does the job on every job you want it to do. There was a problem that i couldn't scan a file. Found out that there is a hidden setting on the printer. And the scan was deactivated. That was my only problem.

This printer was purchased for home/office use. I had purchased a similar HP color laser printer about 5 years ago for my small business and it was perfect for all printing task. This printer prints on both sides unlike the older version.

We purchased and had to return this printer THREE times! It would freeze up and get stuck in the middle of printing pages, the control panel would become nonresponsive, on the rare occasion it did work, there would be lines running through the pages on both printed and copied documents. When we attempted to get support from HP, there was no one available, ever, so the warranty was worthless because we couldn't even make a claim. We really wanted all of the functionality of this printer, but had so much trouble getting it to function at all and had to go with a different brand.

Everything is great, except for the scanner. I was printing invitations for my baby shower and it couldn't pick up some of the lighter blue highlights. Other than that, great printer. Not sure about the value for the amount of money it costs, though.

Can't buy aftermarket toner yet, but it prints like a champ

Really good All in one laser printer for the price.

The unit is loud when it prints. Print quality is solid

Where can I begin? It's easy to integrate into my system: It prints super-accurate images: It's so fast ...there aren't words... the copies print almost instantaneously! The Ink Cartridges are easy to change! I really can't say enough good things about this machine!

This was a great investment as we are all working for home via the pandemic. I am able to print with several different options. With no longer being able to strictly print in the office environment, this was and is a great investment.

Great copier, does everything that I need it to do. It has excellent copy quality. I like the toner cartridges even though they are more expensive because I don’t have worry about the ink jet cartridges being dried out anymore.

Love this printer!! This is the second one like it we purchased. Not because the other one broke, but because during covid I needed a 2nd one in my house. This thing rocks. The cartridges are a bit pricey but last FOREVER!!!!

This is my second one of these printers so far! Bought one of these about 6 months ago and it works so well I decided to get one for my office too! Couldn't be happier!

This is a nice printer, easy to set up and easy to use.

No issues with setup. Works so far as advertised!