Customer Ratings & Reviews
- Model:
- LaserJet MFP 479fdw
- |
- SKU:
- 6348956
Customer reviews
Rating 4.6 out of 5 stars with 1551 reviews
(1,551 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the LaserJet Pro M479fdw Wireless Color All-In-One Laser Printer, particularly its easy setup, print quality, and quiet operation. They appreciate the convenience of wireless printing and the excellent color output. However, some customers find the price and toner to be expensive, and there have been complaints about the weight and issues with the scanner.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good office printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works very well for 3 people in an office
I would recommend this to a friend Rated 1 out of 5 stars
Not a great printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this printer for two years. It won’t print in color anymore. Don’t know why and no one wants to try to fix a printer. It also says “corrupt file” half the time when we are trying to print. Four hours on hold with Geek Squad (most of it on hold) and they have no answers or solutions. Don’t bother spending this much on a printer- you will likely be disappointed.
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice clean quiet printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer. Connected easily to my network and all cell phones. Only downside is price of toners.
I would recommend this to a friendRated 3 out of 5 stars
Good printer over priced toner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good printer. The only complaint that I have is to replace all the ink cartridges it almost cost as much as the printer itself. If I could make the purchase again I would’ve got an Epson eco-tank pricewise it’s a lot more cost-effective.
I would recommend this to a friendRated 3 out of 5 stars
President
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with sleep mode, we have to turn the printer off to get it to wake up. Called HP support and they said we can't turn off the sleep mode therefore we keep turning it off to come back on.
No, I would not recommend this to a friendRated 1 out of 5 stars
Failed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right of the box and the motor failed. 2nd HP printer we have tried in two months and both didn’t work properly. Trying Brother now.
No, I would not recommend this to a friendRated 1 out of 5 stars
Originals don't feed properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked fine, but then the automatic paper feed on the top began grabbing more than one copy at a time causing jamming or missed pages. Even when it does feed properly, as the originals are shoved out to the tray they don't lay on top of the previous page, but rather randomly jammed into the stack in no praticular order, which means I have to manually resort them, which can be VERY tedious on larger volume runs. I tried all the tricks, fanned the paper to loosen them, check the corners for bends, ran a humidifier to stop static electricity, opened the unit look for debris....you name it....
No, I would not recommend this to a friendRated 1 out of 5 stars
60 yr old girl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was hard to setup. with my Old brother printer all I had to do was plug the USB-B cord into the notebook and print. With this printer I couln't get it to pring. SO I hit control print. Printed about 45 pages of machine language. Why does it have to be so hard to use a printer. Why does HP not make the printer user friendly with software. It had shown me I need some other programs to use the printer. Sorry but if I buy a printer. Everything i need should come with it. If I can get this printer packaged back up. It might get taken back to where i bought it.Weighing 50 lbs and me having to carry it down like 22 steps. I don't know.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
This is really upsetting to hear that you are not entirely satisfied with this printer. Despite this experience, I want to assure you that it’s always our intention to provide reliability with our printers. On that note, I want to thank you for your review. We are always grateful for any feedback received regarding our products and user experience. Your reviews allow us to adjust our future product design.
Also, please remember that we are always there to help. troubleshoot and advise you with selecting the product that suits your needs the best at: support.hp.com/us-en/contact-hp
Kacper
HP Care
hp.com/support
Rated 1 out of 5 stars
for this price, insane!!! do not get it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really slow printing. when scanning through top loader, pulls more than one paper through, so i have to scan 1 page at a time. does not hold enough paper. constantly tells me it's out of paper when it has plenty of paper. makes me use the extra paper tray.
No, I would not recommend this to a friendRated 1 out of 5 stars
Over $1000 to replace the ink ???
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like paying $1000 to replace the ink then this printer is for you. Oh and the printer roller malfunctioned too.
No, I would not recommend this to a friendRated 1 out of 5 stars
hp laserjet pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.way over price it doesn't even come with instant ink and way too big
No, I would not recommend this to a friend










