Customer Ratings & Reviews

This printer is a work horse. Gets used every day and was easy to set up and running quickly.

Our 20 year HP printer bit the dust and this replacement is excellent! It was very easy to set up both the printing & scanning functions and works great!

Copies are clean and colors do not run. A professional look with vivid colors!

The printer is amazing. Printers super fast and is of great quality. I went from inkjet to this and I will never go back.

This prints quickly and is much quieter than my previous printer. The only issue is that it does not always recognize which printer tray to use. This is odd because there is only 1 printer tray.

We use this daily in our office. It does not give us any issues whatsoever and is very easy and simple to set up and use

Reliable, easy to install and connect, handsome, and providing excellent print quality. What's not to like?

So far the printer has been great. I do wish it was faster with printing and scanning

Bought this based on reviews and Best Buy's reputation for support. Right out of the box the setup and instructions were lacking specifics and troubleshooting guidance. I purchased the protection plan from Best Buy, which I found out does not include Tech Support -- so be aware of what the protection plan includes (found out via calls to Tech Spt that a call to them for troubleshooting help would result in additional charges). After several days of troubleshooting by myself (I am not technically savy so it was hours of research followed by trial and error), as well as installation and re-installation of drivers for this printer and seeking to resolve "error" messages, it appears the printer is now functioning ok, but time will tell! Specifically after what I initially thought was a successful set-up, the printer failed on two occasions and would not print, which appeared to be a corrupted driver which led me to delete and reinstall. Note that I used a Wi-Fi setup from a home system, which has worked perfectly for several years. Also I am a believer in HP Printers and this one was a replacement for a HP Printer that had worked well since 2014. Bottomline, after painful setup operations, the printer is now working ok.

The printer does all I bought it for: prints color, automatic duplex, copies, and scans to computer. But getting the proper drivers downloaded and installed was a nightmare.

works Great,easy to hook up,very happy with this printer

Great crisp color quality printing and fast to print.

I'm giving this printer 2 stars because it does a great job of printing....when it prints. The print and images are crisp and colors bright. I love that part of the printer. I love the ease of changing toner. I love that it lasts a long time What I do not love is the way it crashes my productivity. I made the mistake of changing the paper size from letter to legal which you have to do in three different places just to make it print but now I cannot get it back to letter. I am stuck on Legal therefore my print job is cut off and not working correctly and isn't usable. It DOES print correctly approximately every 20th time iI reset the printer to the correct paper size. So I know it can be done. I just cannot get the print settings to remain long enough to actually print paper. I have saved my settings multiple times. I've done the essential of turning it off and back on. I've searched for solutions....yet it reverts back to the setting I do not need at this time. Plus it goes through a phase (when it is printing) that I have to manually approve the paper size....which means I have to get up and hit a button every time I want to print anything. I did correct this error before I changed paper size but why bother at this point when it won't print correctly. Why is this so hard? Why is this a problem? I would not recommend this product. Simply because it is unreliable. I have owned this printer since April 7, 2025. I am so disappointed in this printer. I do not recommend.

Great printer! Not usually a fan of a machine that does 2-3 different functions but this one performs real well. Highly recommend both the HP product line and the informed sales professionals at Best Buy!

This is one of the best printers i use for my business it fast and easy to use

love it. works great but price was awful high. had a problem with that.

So easy to setup and use. Had an ink jet printer but the laser jet is so much easier to use and don’t have to fight with ink hardening in it just when I want to print something. Definitely worth the price.

I'm very happy with this machine. It works seamlessly and fits the needs of my small business in every way. The scans appear to the receiver in color. This is a very nice feature.

Pretty easy to set up, and prints well. Like the color and speed.

This printer is amazing so much better than what we had and fast printing