Customer Ratings & Reviews

paid $200.00 for geek squard, wouldn't work, had to UTube to make it print both sides, keeps loosing w-fy

Great printer! I am in a room that is distant from the router so I use a range extender for my computer and the printer works off it just fine. No wires just plug it up, connect to your wifi and go. Very impressed!

Great machine! Does everything needed for my Business? The only negative episode was the Black ink going dry after only 150 pages.

I love HP products, have never had an issue when I get a new product getting them hooked up my laptop. This printer I have, and its annoying as all get out

Ease of use from the start. I am used to ink jets and this far exceeds what I was expecting.

This printer creates high quality documents with excellent color resolution.

I love this printer, worth the price! I would recommend it!

I purchased this less than a year ago since I have had to replace the toner four times...my last purchase from OfficeMax was $385 plus for toner AND yes I tried to use off brand of toner. The first time the off brand at $139 (more reasonably priced) worked. The second time I purchased the less expensive toner. I found that I was SOL because HP has decided to put chips on their toner and if you don't use thier toner you will be locked out of your printer...truth being told here. If you want us to use only your toner HP then make it affordable. You guys do the math for yourselves. I am done with mine. It works just fine but the at the price of their toner it is just not worth it to me.

Printer works great, however scanner is not duplex. You need to manually feed the other side to get both sides scanned, so scanning multi page documents will be a nightmare.

This printer comes with low volume cartridges that run out VERY quickly, and cannot use a cartridges other than HP. Iy has digital security for cartridges and there is no method for bypassing it, so expect to buy $400 in HP cartridges very soon after purchase. I'm also very disappointed that Best Buy didn't see fit to include that tidbit in their product description. If I'd known, I never would have purchased this model. I guess it's back to Amazon for all future purchases.

Prints ok geek squad did not set up the scanner had an appointment to set up did not show and no call

Great customer support purchasing this product. Happy with laser jet quality!

Not terribly impressed with this printed. It is hit or miss with whether or not it will copy or scan. It will draw in paper through the top feeder then freeze and you have to cancel the job and try again, sometimes 3 or 4 times. I wish this printed were more like the older model I had. I never ever had issues with my previous HP printed. I think next time I will go with a different brand.

Love the copier. Thought it had a fax. Sorry I did not check closer

Excelent product. I recommend the printer. Good quality of the photos and documents

Nice printer. Second paper tray only feeds 1 special paper at a time.

Good printer, quick install and very efficient. Set up was fast and easy.b

I like the printer, I wish Salesperson had talked to me about all the features. Especially DPI.

Great addition to the house, like the quality of this printer.

Small business plus. Great value for the price paid.