Customer Ratings & Reviews

Instructions are skimpy, it is made with super light, thin material which suggests it will not hold up well

Worst printer i ever used, quality is sub par and its never prints if it gows to sleep and even woth sleep off it still turns off. Horrible!

defective product it works very slow and needs to restart with every scan it does cannot carry it back and return also its a waste

Used very little and it says cartridge running low so it might even be lower rating im really considering its not that great.

The printer is adequate but not as fast as I hoped it would be. It is an average printer at the cost of a better one.

This model doesn't print or scan on both sides of page. This should be shown upfront in description and the price should be lower than comparable models that do print and scan on both sides also known as duplex mode.

The printer is fine. Working with your robot to make the purchase was AWFUL! It got all messed up, delivery was changed to wrong date, I lost a days' work. Terrible experience.

Wicked network issues: have to power cycle it every time I want to print something. Driving my husband crazy!

Great footprint. Works with Windows 11-ARM. However, the scan speed is terrible, and it doesn't have duplex, making it far too overpriced for what you get. It may seem like a lot, but you will not be sorry if you bump up to the next level HP MFP.

Although it is a nice printer. I expected a little better quality printing.

The drivers are up to date, yet it constantly needs to be rebooted to make a simple scan. Duplex scanning stopped working 3 months ago. Worked great for about 6 months, and has been disappointing since then. Wish I could return it.

We needed this printer for my office ASAP. I purchased it with one day delivery, but they tried to deliver it at 10pm at night! It's an office building, so of course no one was there and instead of just delivering it the next day, they returned it! Now I have nothing and have to order another one, but it will take 10 days to process the refund on the first one! What a circus. NEVER ORDER FROM BEST BUY FOR YOUR BUSINESS. It seems they only know how to deal with consumer buyers.

It won’t print a PDF. I have tried everything I can think of and just can’t get it to work. It’s too bad when you buy a good product you still need to call for service.

I get this printer on sale at $412. Told the ink woukd be $149. Cool. Before I oprned the box did a couple of calls. No! The coat if ink is $500. No way. Took that crap back. Ink more expensive than printer.

Not a good printer for businesses, Locks up, Has a hard time communicating with our Point of Sale program.

Is not a user friendly printer. Every time is working make sounds like an old printer. Very slow to start working. and printing legal documents is a pain, you have to put one page at a time and alway press ok button.

This printer is a total piece of junk, it stops working multiple times a day, I have to turn it all the way off and back on again. Do yourself a favor and buy a different one.

Makes noise when calibrating and printing. I change the settings and it changes back. Out of ink already and I have had it for 2 weeks.

Scanner Busted day one then had trouble returning because I purchased it with other items

Misrepresented by 2 sales representatives in Lexington KY. We were told the printer had fax capabilities and it does not!