Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 80 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the LaserJet Pro MFP M180nw Color Wireless All-In-One Laser Printer's easy setup, nice print quality, and wireless capabilities. Many customers also appreciate its affordability and speed. However, some customers have mentioned that the printer's feeder could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 80 reviews
  • Rated 5 out of 5 stars

    Love this printer!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been dealing with Epson Ink cartridges forever. I bought this laser printer and absolutely love it. So nice not running out of one color cartridge. Would highly recommend this printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow and uses a lot of ink.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact as a printer. Diverse applications possible, but it's slow and uses a lot of ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up and the HP rep at the store did a great going over printer. I am enjoying it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer. All wireless printers are usually a hassle. Not this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer I have ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this Printer mainly for work I dowith phoyographs and the picture quality reproduction is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Office Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer for the small home office. Printer is fast and software is easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally stopped buying ink! Yes, ink was killing my $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer is so easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great! Been printing since January and haven’t changed the ink yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend and installed it. The quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with item best buy was a great place to shop as usual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was great for replacing outdated equipment in my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is amazing! The print quality is very nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent color laser

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have multi-paper auto scanning, but for an inexpensive HP color laser, it does its job.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kept disconnecting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this connected via USB and it kept disconnecting from the PC. I returned it and bought a better one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Update bricks non-HP toner

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until I did a firmware update...then the printer refused to use my non-HP toner. From what I've read this was deliberate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love HP, but not this printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible printer. All photos and graphics are nearly black. No color tones at all. I don't want my greens, blues, and burgundys to be printed as black. I want them green, blue, and burgundy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color printer, copier and scanner. I am not tech savvy and this is very easy to set up. Just go to the website per the directions and the printer basically sets itself up. I have a Mac Book Pro and this was very easy to use on my WiFi. It took less that 30 minutes including unpacking the box. Power button is blinking white and should be constant green if I had one suggestion to make it better.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to turn it off and on every time you want to print. This takes a lot of time and makes me regret buying a machine that is so defective. My old printer just printed with one click, miss those days. Now I am stuck with this machine that is so hard not to just throw into the street. It prints fine as long as you have the time to troubleshoot each time you go to print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So happy to get rid of it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the other reviews, I wish I would have returned it immediately, as it appears that I had purchased a defective unit. Trying to save money on ink, I bought this laser printer in November 2108. From start up, I've had nothing but problems with this thing. The written setup instructions are fragmented, incomplete, and conflict with online setup instructions. The printer would not communicate with my computer by USB, Ethernet, or wifi. After 12 unsuccessful and frustrating hours going in circles with the setup, I resorted to technical support for help. Let me say this, it wasn't easy for them either, taking about 2 1/2 hours. Once I got the printer operating, I still had issues with it. It would jump offline and I would have to constantly turn it on and off to get it to function properly. After 8 months of this, I've had enough. Did some research: HP only offers a 1 year limited warranty and has many refurbished units on the market. First and last HP device I'll ever own. Going back to Cannon Printers. I'm donating this piece of junk to Goodwill.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer for home office work. After receiving the printer I started the installation process, and, after 4 very frustrating hours I had to give up for the day, without being able to install it. The following day I contacted the IT department of my company, and they spent exactly 3:42 h trying to install it, and also without success. I don't have any "special situation" at home. I'm returning it. For some reason my computer cannot communicate with the printer.

    No, I would not recommend this to a friend
Sponsored