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$399.99

Customer reviews

Rating 4.5 out of 5 stars with 8194 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 8,194 reviews
  • Rated 4 out of 5 stars

    Fabulous, easy to set up and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is almost excellent. The only thing I was not able to do was send a fax with it. It has a fax setting but it is not straightforward about how to use that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have had no problems with this printer. We were able to hook it up easily and my husband can print to it from his laptop. My only complaint is that it is bulky. It takes up a lot of space!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent performance but it is not a fax machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a printer, copier and scanner it is excellent but when they sell you also "a fax machine" you don't realize, at least I didn't, that you would need a second telephone landline to connect it as a fax.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good but you have to flip up the front cover in order to print. Inconvenient and packing up to take back for an exchange.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer, HP software not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well! Only issues I've had so far is on the HP software side. Some of the functions to controlling the scanner will not download correctly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The print has been having problems since week 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has been having problems since week two. For the first days it worked well. After the first week it wouldn't print. The printer could not eprint or receive anything from my computer without being hardwired to it. I had to delete all the drivers and re download them. It kept saying that the print doctor app could help, but it never could do it. I turned off the printer and disconnect the power cable like it ask me to and nothing changed. It has been the worst hp printer I have ever had, and I love hp products. I will not be recommending this model to friends, but I still love hp.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Unit - meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works fine. Still waiting for HP and Microsoft to work some bugs out regarding sending scans to email with Windows 10. Otherwise no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems to work really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it much but it seems to work well. I was disappointed to see it go on sale for $20.00 less within 2 weeks of my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good, glad I bought it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. I am a little disappointed because I have the app Ibotta an didn't know I had to swipe the QR on the app bfor paying so I lost out on my points an cash back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for. Jams papers but prints nice when it does work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you will need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the all in one you have been looking for! Only two inks and get the xl cartridges and it will last you a long time. This is my 4th HP printer and I have been happy with each one. This is over a 16 year period!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good home use printer/scanner. Definitely not for heavy use or you will blow through the inks too quickly. The inks are almost as much as the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scanning is great it has a tray for multiple pages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this all-in-one printer, scanner, and fax to small business and for home use. It's not built for speed when printing but the tray scanning feature allows for multiple pages.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Software bloat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The few prints I got off this seemed like nice quality, but the autoinstall program was just bad. In their attempt to make it idiot-proof they made it impossible to troubleshoot; I was never able to get the scanner to work and now printing isn't working either. Will now spend the next few days looking up guides for this printer online and re-configuring it to network how I want it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you encountered such difficulty setting up your printer. I can understand why that would be quite frustrating, so I’ll offer some resources and information that I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup and connectivity issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Works OK after I figured out the paper issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I have mastered it now but find it confusing that I have to go back and change all the settings after printing a picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Home Office Printer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second printer and not because the first one broke. I gave my first to my grandson and I recently moved to a different state and bought my second one. Very satisified .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very great printer. Changing out the ink is very easy considering refilling the cartridge tray is very straightforward. I appreciate the product very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the printer. I wish there were actual setup instructions with it. If you're not tech smart like myself, it would make things a lot easier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of Hp printers but this printer was very difficult to set up.. it’s still sitting in my den unused because I don’t have the time to try and figure out how to get it started

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was exactly what I needed and for a reasonable price! It allows me to scan multiple sheets from the feed tray, which saves time! It’s instant ink eligible also. Great deal!

    I would recommend this to a friend