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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 8195 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 8,195 reviews
  • Rated 1 out of 5 stars

    Scan and Print Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanning (from printer to PC) problems began the first day. After spending hours with HP support, twice, the problem seemed to be resolved. A day later, it was back again. Recently the ability to print was lost. Per the HP Print/Scan Doctor the problems are corrected. Yet, I still cannot scan to PC and the ONLY document that will print is the HP Print Doctor test page.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello NewUser, thank you for taking the time to submit a review, I appreciate your feedback and I am sorry for all the inconvenience caused. I understand that you are experiencing a scanning issue with your HP OfficeJet 3830 printer and I appreciate your efforts to try and resolve the issue in order to resolve the issue please download and install the full feature HP driver and software from the HP Customer Support website to support: http://hp.care/2sVEgMT and http://hp.care/2sVJPKW If you have successfully connected your printer to a wireless network, but the connection drops, please go to HP Guided Solution - Printer Does Not Maintain Wireless Connection from this document: http://bit.ly/2s9iw01

      Marian
      HP Support HP

  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and super fast. I've been using it with my Acer Laptop and have not encountered any issue thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works fine and copier sometimes only copies partial page. Could be me learning how to use this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home use and I have had no problems with using cheaper inks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great for what I need it to do! The Plus side is the price I paid can’t be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this printer. So far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things I can do. I want to try all of them. It even came with ink. Glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LPN

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, no problems with it. Bought for my grand daughter she lives it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far good for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK for the time being , doing the job I expected , had a hard time getting cartridge in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was difficult to set up. Seems to work fine and do everything I need.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product from Best Buy. It has been worth the purchase. Thanks HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my personal use. I have another one that my wife uses. They do a good job for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has a small form that is great for homes and yet still has all the features that are needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit the need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older computer and needed something can compatable with windows 7. This worked perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless feature needs a little effort to call up on different devices but once set works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I’m happy with purchase. Will always shop at Bestbuy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A "Paper Jam" error message would not clear.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I had to return the printer because of the error message. Overall, the printer was a good value. I wish that it would have operated properly. Having had numerous HP printers in the past, I believe this was an isolated situation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. Don’t particularly care for the way the paper loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for my husband's business and another for my daughters college courses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personal home printer. Gets the day to day jobs done. Document loader is a big plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it was the best option for my money since I wanted a basic option

    I would recommend this to a friend