Customer Ratings & Reviews
- Model:
- K7V40A#B1H
- SKU:
- 12506893
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
HP Fails Again
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why I stick with HP printers. They seem to fail far too soon. I’m not a heavy user so you’d expect a printer to last longer than a year. Even their Instaink program is a scam. My ink levels are low, but they tell me I’m good. They charge me monthly and I use less than 15 copies a month. I don’t mind the charge if the printer quality was better. Contact their robot Customer service reps is a joke. They just spit out links to trouble shoot problems you don’t have. Can’t speak with humans at HP.
No, I would not recommend this to a friendHad issues during set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the unit to scan after set up and had to spend lots of time to get it going.
I would recommend this to a friendGreat buy for what I need it for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great the only thing is that you can only put a few sheets of paper at a time.
No, I would not recommend this to a friendHp printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not the best printer. It gets paper jammed so easily and wouldn't recommend
No, I would not recommend this to a friendHuge headache
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to catch the printer on sale since it had been advertised as great for printing coupons. I swear this printer has been a huge HEADACHE. From day one after printing a few pages I always get the "Printer Jam" I've tried everything and nothing works. A waste of money would never purchase this brand again. Customer Service was no help being I had it for I guess over 15 days.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm very sorry that you've been encountering these paper jam errors with the printer. Providing a reliable experience is something we pride ourselves on, so this is quite disappointing to hear about. While it sounds like you've done well with addressing this on your own, let's see if I can make a few more helpful suggestions.
As far as the paper jams go, sometimes these can be real or false, meaning the printer might report an error when there is no actual jammed paper. I'd recommend referencing the steps in this document that troubleshoots both real and false paper jams: support.hp.com/us-en/document/c04678145
If what I've mentioned doesn't seem to help, please don't hesitate to reach out to us for support. We're always here and would be happy to work through this with you. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I would also like to mention that HP printers do have a 1-year warranty from their purchase date, so you might consider making use of that if you need to. To verify your warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Chelsea
HP Care
hp.com/support
Good basic printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It scans and prints, that’s all I need it to do. I typically use HP so set up was a breeze.
I would recommend this to a friendnot the best printer we have ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.paper loading is awkward, can't figure out how to do double sided copy or collate copies
No, I would not recommend this to a friendInkeater
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok but eats black ink. Cant get the scanner feeder to work so not thrilled.
No, I would not recommend this to a friendDidn’t last longer than a year
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it 4 or 5 stars for the first few months. Then stopped printing color well.
No, I would not recommend this to a friendDecent printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best printer but it does the basic print job. Print quality is not the best
No, I would not recommend this to a friendCopies blurred, ink doesn’t last long.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used less Tampa a ream of paper and only needed to be replaced and copies are blurred ar the end of printing.
No, I would not recommend this to a friendbad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont print good in color keeps disconnecting .....
No, I would not recommend this to a friendIt's Okay
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speed too slow, but get the job done. I decided to keep it because it has full features
No, I would not recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is not the quietest printer...but it gets the job done and for $55 I aint mad
No, I would not recommend this to a friendInexpensive Ink Eater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for the price. Consumes a lot of ink. Be patient - it doesn’t print quickly.
No, I would not recommend this to a friendDon’t really like it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with printing greeting cards. This is mostly what I use printer for.
No, I would not recommend this to a friendConnectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, functions normal like any other piece, however it jams a lot, and it loses connectivity a lot
No, I would not recommend this to a friendGood buy for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, except for getting the driver from HP. Slow, but sufficient for the average home use.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had several issues with this printer, which is why I returned it. The print was blurry. When I was printing multi-page documents, it would randomly print certain pages. Such as it would print pages 1 and 3 of a 4 page document. The next time, you may get only the 1st page. That was probably my biggest complaint.
No, I would not recommend this to a friendOk product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product. Slow and does not so what I intended it would. Ok for value
No, I would not recommend this to a friend