Customer Ratings & Reviews
- Model:
- K7V40A#B1H
- SKU:
- 12506893
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer stopped working Can someone contact me. Please email me ASAP I would like to get this resolved . thank you
No, I would not recommend this to a friendMs. Kathy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this printer. I have had trouble since I bought it a year ago.
No, I would not recommend this to a friendWould not print
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After working with geek squad member trying to get it to print i had to return it.
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jams, won’t connect to computer, continuous problems. Wish I could get my money back.
No, I would not recommend this to a friendbad printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not at all happy..printing quality is not great and had to replace my ink cartridge after printing just around 50 pages
No, I would not recommend this to a friendSad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed. Especially with the name HP on the product. I took it back and purchased Epson.
No, I would not recommend this to a friendNeeds a network jack.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get this printer to stay connected to the network. Need to have a network jack to hard wire it as an option.
No, I would not recommend this to a friendRan out of ink after my first Print
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I still had the receipt to get my money back.
No, I would not recommend this to a friendOffice jet 3830 is not a loading paper
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not at all good. It doesn’t load paper smoothly after couple of months use.
No, I would not recommend this to a friendHP Office Jet 3830
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t compare to the Canon printers I’ve had in the past. Back to Canon it is!
No, I would not recommend this to a friendBad printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good printer. This printer is very slow and it does not print 2 sides
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has rendered prints so slowly, and that you’re not satisfied with the printer’s capabilities. I can understand why that would be a frustrating combination, so I’ll offer some resources and information I hope will help.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Can not hook up wireless network or connect to pho
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return this. How do I during vivid Not working as a wireless printer
No, I would not recommend this to a friendStupid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't scan when hooked up to my computer. HP customer support sucks
No, I would not recommend this to a friendhard to setup software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.software hard to get to work. Once installed printer is extremely slow to print WITH MY HP LAPTOP.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that you'd had problems with the printer's speed. Often we find that a firmware upgrade can improve that.
Upgrading your firmware and loading the full-featured software can help many performance issues, particularly speed and printing options. Downloads of both of those can be found here:
support.hp.com/us-en/drivers/selfservice/hp-officejet-3830-all-in-one-printer-series/7172321
If there is anything else that we can help with, please contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
unable to connect my wireless network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bad printer unable to connected to home wireless network.
No, I would not recommend this to a friendSad :(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this printer. It makes so much noise when it prints. And takes Forever to print.
No, I would not recommend this to a friendDislike
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation is complicated and no phone number to HP’s customer service
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has been difficult to set up and that you’ve not been able to get needed support. I can easily understand why that would be a tremendously frustrating combination, so I’ll offer some information and resources I hope will help.
First, you can access a setup tutorial as well as user manuals, troubleshooting guides, how-to documents and software updates for your printer on our support site. Do that by following this link:
- support.hp.com/us-en/product/hp-officejet-3830-all-in-one-printer-series/7172321
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Not a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink runs out to quick im not to fond of this printer
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Configured this printer and it was confusing. Then the carriage would not move. Grrr
No, I would not recommend this to a friendHorrible printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new HP ink gives the least quality photo reproduction possible
No, I would not recommend this to a friend