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Customer reviews

Rating 4.5 out of 5 stars with 8194 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, excellent print quality, and convenient wireless functionality of the OfficeJet 3830 printer. Many also appreciate its affordable price and compact size, making it suitable for various workspaces. Positive feedback also highlights the ease of setup and the added benefit of faxing capabilities. The printer's quiet operation and reliable performance are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 8,194 reviews
  • Rated 3 out of 5 stars

    OK for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer for the cost but it always seem to take multiple steps todo the simple printing jobs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. I have issues with it always grabbing paper. I have to adjust the paper several times.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good when it works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too cumbersome to set up. Ink dried out within weeks. Sometimes it works, sometimes not. Get crazy messages like the ink cartridges are not compatible with printer, but these were the ones that came with it. Sometimes connects to internet, sometimes not. Honestly, it's not worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good the only thing the ink runs out extremely fast and no i don't really use it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The price was great for a all in one unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit big and hard to place the printer cartages in. Also a bit big when you are limited with height space and the paper is hard to put in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    colored ink does not work for me It is hardly new and already has faults I could not print anything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Paper jam wifi connection is spotty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it works BUT the wifi comes and goes Better if hard wired

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t print both sides automatically

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was going to be able to print automatically on both sides but it doesn’t.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did its job well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer, needed something compatible with cartridges I already had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good. But, lousy paperfeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper feed is very temperamental. I don't print much, so, not a huge inconvenience. Still a good value for the cheap price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so in demand that I had to go to three different Best Buys in order to get it. The color is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need an app before you can do WiFi print. A little dumb if you ask me. Cheap price though. Gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    THE PRINTER IS SUFFICIENT FOR MY USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PRINTER IS FINE, IT WORKS OK SO FAR. I HAVENOT TRIED ALL THE APPLICATIONS SO FAR, BUT THE PRINTER IS FINE AND I WOULD RECOMMEND IT.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always going offline if I don’t print for a couple of days and it’s hard time getting back online.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    very hard to wireless connect to laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once connected after A LOT of tries finally connected but was very difficult and frustrating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very average printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very average printer at best. Bought it just to do minimal printing and had issues with paper feed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    worst printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    somewhat easy to install but still had to reset it and start over, my hp computer is also garbage because it doesn't sync fast enough and prints the wrong things, lost of things with this printer require manual applications, i cannot wait to replace it with anything better.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you've not had the experience you expected with the printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup, cartridge and connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      To learn more about your printer and all its features, or for help solving problems, you can access a setup tutorial, user manuals, how-to documents, software updates and troubleshooting guides here:
      - support.hp.com/us-en/product/hp-officejet-3830-all-in-one-printer-series/7172321

      If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. On our site you can get help from a virtual agent, search our extensive knowledge library or check your printer’s warranty status. Get in touch via this link: support.hp.com

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Continued to fail to hold connection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continued to loose connection with computer, paper ready for printing is always exposed not very attractive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havec owned two HP printers in the past and they were great. Used them to death. This printer malfunctioned right from the start, saying "paper jam" as it spit out the paper. Took it back. Will get another HP, but will buy a higher priced, better quality one. Two stars, not for the printer, but for HP as their printers have been good to me in the past. This one was a dud.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Fails Again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I stick with HP printers. They seem to fail far too soon. I’m not a heavy user so you’d expect a printer to last longer than a year. Even their Instaink program is a scam. My ink levels are low, but they tell me I’m good. They charge me monthly and I use less than 15 copies a month. I don’t mind the charge if the printer quality was better. Contact their robot Customer service reps is a joke. They just spit out links to trouble shoot problems you don’t have. Can’t speak with humans at HP.

    No, I would not recommend this to a friend