Customer Ratings & Reviews

It’s mediocre for a printer. The ink is a little expensive. It will not use the less expensive recycled ink carriages.

Bought this to print for school. Save yourself the headache and spend more for a better printer. This printer always gives me an out of paper error when there's always enough paper. I can't get it to print in color even though it's a color printer and sometimes it doesn't print diagrams in my papers. Stay away. I want to return this but it's been over a month.

Nice printer once it started to work. When printing double sided you have to insert the even numbered page once all odd number pages printed.

I had this for a few days and it stopped printing in color. I did all I could to fix the problem, I finally just returned it.

I've owned so many printers. This by far is the worst. I bought it to do card stock. Yes, it does card stock, but the machine is way too cumbersome to operate. The paper jams constantly and the paper alignment is way off. It comes with no directions, no CD or manual. So, you have to "figure it out". I regret that I didn't return it immediately. What a waste of time and money. PLEASE DO NOT PURCHASE THIS MODEL.

Purchased a while ago and recently got it set up in a new office. This thing never worked right out of the box. Loaded all new software and firmware and the printing was horrible. It would cut entire lines in half top to bottom. It had no concept of formatting. One page would stretch to two when it printed and the 2nd page was totally incomplete. You get what you pay for. Stay away from this model.

Still trying to get this thing to work for me. It has a mind of its own, sometimes working and sometimes not. When I return home, I'll again be trying the "Troubleshooter" that keeps telling me that everything is in working order. This is a replacement for a HP Photosmart printer that suddenly won't align the computer cartridges and spits out half letters. You can be sure my Next printer will NOT be an HP.

Constantly disconnects from computer, constantly has an error occur when trying to print, sometimes got paper stuck or just didn't print anything. Had a dumb subscription service thing for ink which limited how much I can print (optional though). Needed to follow steps just to set up an account and connect to it. There's no need for all this BS. Keep printers SIMPLE. This garbage doesn't even work.

So, I have to troubleshoot this a little more, but since I've installed the printer, my WiFi disconnects and reconnects often. The new printer was my only change, so I turned it off. While its off, my network remains up. Go figure. I'd steer clear of this one unless you plan to use USB only with no WiFi.

Not happy with printer. It worked fine at first then quit working. Insists I need to pay for drivers with a monthly subscription. Drivers should have been included!!!

After a few months of light use, the printer started malfunctioning. It somehow doesnt connect to my computer anymore, eventhough it is connected to the wifi, no matter what I do it doesn't work properly. The life of it was as long as the small cartridges it came with. I suggest to get something better that isnt as cheap and poor quality.

prints when it wants too very slow slow machine might be haunted still waiting on reply from ghost hunters to investigate will update my review later

This printer is ok. It's not fast, but it takes cares of your basic needs. I believe it could be better. The connection drops off line and it can be a bit annoying.

This didn’t last as long as I wanted. It broke less than a year. All if a sudden it was hard to print plain black.

I don't really like this printer because you have to be sitting at the printer to be able to use 2 sided printing because you have to flip paper and re-insert.

This is the 3rd HP printer I had in 2 years which gave me problems with the printing. It would only print part of the letters and lines and I only had it 4 months. HP products are not made the way they use to be. I always used HP but have switched to another product. Ended up throwing it away because I forgot I purchased a 4year service with geek squad at Best Buy.

I bought this printer on April 2020 and this is January 2021 and it has stopped printing/copying but blank pages. I have changed the ink but it still printing out blank pages. I will be resuming school on Tuesday and I'll be needing this printer, I'm so disappointed. I have owned a hp printer that lasted 5yrs but it's unfortunate that this didn't last up to 1yr.

Connection via Bluetooth worked but not as well as I hoped. Often took much longer to connect than it should have (10+ minutes). It went through ink incredibly quickly with the use of just a few regularly printed pages (black & white). I returned.

Didn’t work well I am bringing it back my wife boss got her a printer scanner and fax machine Not good quality

I do not like the functionality of this printer. I want to simply print from my device but I had to connect to the App which I don't want to do. I wish it could simply Bluetooth connect to wirelessly print. Had the hardest time downloading the driver for it too, it took hours. I am not pleased with this purchase one bit. This is my second HP printer and my last.