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Customer reviews

Rating 4.5 out of 5 stars with 8194 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, excellent print quality, and convenient wireless functionality of the OfficeJet 3830 printer. Many also appreciate its affordable price and compact size, making it suitable for various workspaces. Positive feedback also highlights the ease of setup and the added benefit of faxing capabilities. The printer's quiet operation and reliable performance are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 8,194 reviews
  • Rated 2 out of 5 stars

    Didn’t like

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get this printer to connect to our computer. Returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's a cheap printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It utilizes a lot of ink, and mine stopped printing correctly. Will not buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always kicks me offline. The printer ink is really expensive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses ink too quickly and I can't figure out how to print in color.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer HP 3830

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer a year ago, I noticed a lot of paper jams. I’m currently experiencing paper jams, I’m not able to fix it myself. I’m disappointed with this purchase. My old printer was way better than this current printer. Please save your money!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected for the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not print in color. and to print double sided I have to reload the paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3830 officejet 3830 wireless printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst HP printer I ever had. Always going offline, when nothing wrong. Problems all the time trying to get it back up and running. Will never buy an HP printer again and this is my 5th one. Loved the rest of them, but this is a total disappointment. 2 late for a return, very upset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink runs out too quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality is okay but ink runs out quickly, quality okay

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink goes out quickly. Printer always says out of paper when there is paper — When you ask for help, customer service tells you to try different brands of paper until it works. The printer doesn’t print nicely either— the words are cut off horizontally even after aligning the printer constantly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 7/31 just now connecting it 8/19 this printer doesn't work and I was not aware of the 15 day return period now I'm out of money for this trash I'll never buy HP again or from Best Buy they need to tell customers about the return policy (I can't read it on my receipt because the ink was running out) even the HP tech couldn't get it connected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    just what I wanted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched everywhere for the 3830 and most places were out of stock. Finally located one at Bestbuy and drove about 70 miles round trip to get it. Don't know what all the negative reviews are about. Unpacking the printer took more time than the setup did. My computer doesn't have a disk drive so i used a USB cable from an older printer for initial setup. My computer with Windows 10 recognized the printer and installed it immediately. Removed USB cable and it printed wireless. Followed instructions and set up fax and did fax test and test passed. Had a slight problem with entering letters/numbers during setup but figured it out in no time. I also installed the printer to my laptop with Windows 7 using the installation disk. I haven't actually sent/received a fax but I'm confident it will work fine. To anyone having problems I would suggest following instructions or have someone install the printer for you!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still reputable brand, however used it one time and didn’t work anymore? Dissatisfied.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey there,

      I am so sorry that the printer stopped working after only one use! This is terribly disappointing to hear, especially given that we strive to provide longevity and reliability with our printers. That said, I'm hoping I can turn things around and help remedy this for you.

      I'm not entirely sure what might be happening with the printer, but we would love to help you get it running as it should have from the start. I highly recommend contacting us for support directly so we can work through this with you. We're always here to help. You can reach out to us via your preferred method at this link: hp.com/contactHP

      On a related note, I'd like to mention the fact that HP printers do also have a 1-year warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    No a good product. I would like to exchange it fo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the paper stands up from the back and not a draw

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No help from hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer worked great for a few days and then stopped connecting to all my devices wirelessly. Printer only worked from the hp app on my phone and ipad. I had to restore the device 3 times until i decided to take it back and exchange for another. No number to call hp.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t allow me to give ZERO STARS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has obviously been sent to another customer and was sent BACK to Best Buy once already. When I received it the ink cartridges were installed, the stickers removed and trash inside the box. Oh- and IT DOES NOT WORK.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product with Frequent Issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst purchases I have ever made. Frequently malfunctions, disconnects from where you are trying to print from, has random errors constantly and still to this day will not print in color.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hours spent trying to install still cannot get it to print from our computer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer came without ink cartridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great, but BustBuy customer service is horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died within a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this printer at first; however, it suddenly died exactly one month after we got it. Use was normal to light - printing a couple pages every few days? And now with COVID, it's unclear how or when we'll be able to return or get a refund. I regret buying this from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very basic. slow . two side print is very difficult. paper jam frequently

    No, I would not recommend this to a friend