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Customer reviews

Rating 4.5 out of 5 stars with 8194 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, excellent print quality, and convenient wireless functionality of the OfficeJet 3830 printer. Many also appreciate its affordable price and compact size, making it suitable for various workspaces. Positive feedback also highlights the ease of setup and the added benefit of faxing capabilities. The printer's quiet operation and reliable performance are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 8,194 reviews
  • Rated 2 out of 5 stars

    Never used

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used...can't set up to wifi. Still in the box@

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great. I returned it for the 5200

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with it. Seem to not print properly at times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not print color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot print in color. I followed the steps HP has online, I reset everything, I checked all the right boxes on setting up the printer. I read other reviews for this printer and apparently this model is known to have this issue. I am hoping i get a refund or replacement!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this printer less than 1 year it stopped printing no one could help me fix it was told it was a software issue so it meant nothing could be done . Very disappointed in EPSON and BEST BUY for not standing by their products .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Driver not available for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No driver for my Mac. Not able to use this printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used printer once did great but paper jam happened. Removed the jammed paper but, printer keeps jamming. Not able to get printer to work. Tried suggestion from HP website. Nothing seem to work. Very disappointed in this printer but I am stuck with it since pass time to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slooooow printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is extremely slow to print whether in color or black.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know you have to replace all the ink if black or any color runs out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Honestly Not a Good Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a grad student who studies online. This printer has been such a pain. It never can connect to my computer. I have had to troubleshoot and reinstall the software 3 separate times. It’s honestly not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my small in home business. It stopped working after a couple months. I’ve watched family and friends spends tons of money on these cheap little printers it’s as if they were manufactured to stop working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Printer Lots of Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible how much ink this unit uses. Dissatisfied in a big way.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PIA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love a fight to print anything this printer is for you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine 1st time, not again might be not synced to internet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No CD for set up - it took hours to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer may work well but I haven't had a chance to use it. Had to go on line for set up and the instructions STUNK! The screen kept cycling and making me repeat the same set up screens over and over. I almost threw the printer out in favor of an Epsom! Simply terrible set up

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello the printer is ok .. but the rep didn't explain the ink program

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T WASTE YOUR MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely horrible. After one month it started printing lines across the stage. Can't contact hp for help they only send you to a website that does nothing. We check every possible thing but nothing will help. Best Buy basically said well it's your problem now we can't help you at all. Complete waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    constant problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O do not recommend this printer I have had nothing but problems

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey Beverly,

      I'm terribly sorry that the printer isn't working as it should be. Reliability is something that we always strive for with our printers, so I regret that we missed the mark this time. That said, I would really like to help fix this.

      As I don't have enough information to identify the issue, please reach out to us so we can work through this with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good printer . Gets Jammed a lot an IS slow . Paper Is hard to feed in straight . Not user friendly . Paper jams are not easy to clear . I would return and get a better model if I could . I had the HP 6830 Before and it was great .

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, John.

      I’m sorry to hear that your printer has rendered prints slowly and has experienced frequent paper jams. I can easily understand why this would be a frustrating combination. With that in mind, I’ll offer a resource and some information I hope will help.

      First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
      - Windows: support.hp.com/us-en/document/bud03409
      - Mac OS: support.hp.com/us-en/document/c01928898

      You might also find it useful to go through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
      - support.hp.com/us-en/document/c04678145

      If any problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and help you find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    HP Printer All in one 3830

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE HP Printers...however this model doesn't seem to be connecting to my MacBook Air I'm having to return this 2nd one I purchased because its not connecting wireless I can ONLY connect with a hardline cable which is not convenient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t have auto 2-sided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this time in the world, we can’t afford to waste paper!!! 2-sided is a must!! Worst part is that I didn’t realize Best Buy only has 15 day return policy. I bought early to avoid all the back school madness but now I’m stuck with it!!!!!

    No, I would not recommend this to a friend