Customer Ratings & Reviews
- Model:
- K7V40A#B1H
- SKU:
- 4363407
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the ease of use, excellent print quality, and convenient wireless functionality of the OfficeJet 3830 printer. Many also appreciate its affordable price and compact size, making it suitable for various workspaces. Positive feedback also highlights the ease of setup and the added benefit of faxing capabilities. The printer's quiet operation and reliable performance are also frequently praised.
This summary was generated by AI based on customer reviews.
Had to return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOA as far as color printing was concerned. No amount of tweaking would result in anything but the faintest of color. Returned it to the store and exchanged it for a comparably priced Brother model.
No, I would not recommend this to a friendVery disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped printing in color within a month. Now there are no drivers available for it with the latest update in windows 10. Wasted money. Very disappointed!!!
No, I would not recommend this to a friendno instructions had to search for everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.printer kept giving me a paper jam and ink not insatlled even after I cleared it. Worst printer I ever owned!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Char,
It's very disappointing to hear about the issues you've encountered with those paper jams! I can definitely imagine how frustrating this must be, especially without the proper instructions. I'm terribly sorry for any inconveniences that it may have caused. Going forward, I would love to help get your printer running reliably, so let's see what I can do.
For future reference, you can find the user guide for your printer at this link: h10032.www1.hp.com/ctg/Manual/c04724956.pdf
As for the paper jams, what I'd recommend first is following the suggested steps in this document: support.hp.com/us-en/document/c04678145
If the paper jams persist after this, I'd recommend getting in touch with us for support directly. We're always here and more than happy to help if your printer isn't running as it should be. You can reach out to us via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Ok Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it once since I purchased this a year ago. The first time I needed to print in color it ran out before I could print everything. Took me forever to set it up.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible printer! Will not connect to my computer at all and when i contacted HP they did not provide any help
No, I would not recommend this to a friendBroke only after 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very defective! it broke again! HP replaced my new product with a refurbished and that one broke as well after 2 1/2 months. You get what you pay for. DO NOT BUY!
No, I would not recommend this to a friendIf I could give it a zero I would. Will not star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had an HP all in one for years This one is awful Just out of the box and will not load cartridges Keeps saying remove packaging from inside
No, I would not recommend this to a friend3830HPprinter
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is horrible. Only uses a small amount of paper so you are always replacing it. There is no drawer. Seems to use ink very quickly.
No, I would not recommend this to a friendWant recognize my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps printing the setup sheets over and over When I send a paper to print my computer recognizes the printer but the printer just prints the setup sheet again
No, I would not recommend this to a friendHorrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have spent at least 20 hours trying to link this to my computer and still no luck. It should not be this difficult. I am going to throw it in the trash. A piece of crap!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Travis,
I'm so sorry for the inconveniences this printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how upsetting this is. I know you mentioned you weren't planning to continue using the printer, but I'd still like to help remedy this for you, just in case.
First, I'd recommend using this troubleshooter regarding offline printers:
- Windows: support.hp.com/us-en/document/c04249080
- Mac: support.hp.com/us-en/document/c04249334
To that, the following link will help guide you through solutions for a wide range of wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net
If these suggestions don't seem to work, I hope you'll consider reaching out to us for further support. We're always here and would be more than happy to work through any necessary troubleshooting with you. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Very complicated wireless set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent 4 hours attempting to establish a wireless connection. While I was successful this is not for the faint of heart. Less determined people will just go to the wired option
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem that forums discussed was not repairable. Hinted that hp knew about it. Machine did not have a long life.
No, I would not recommend this to a friendToo slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes like 3 minutes to print 1 page, that's too long, if I could return it I would. I will never buy a printer like this one ever again.
No, I would not recommend this to a friendExtremely Unreliable with bad windows application
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most unreliable printer with sub standard print quality. Printer always remains offline and fails to print.
No, I would not recommend this to a friendNot worth a penny
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used a couple of times know keeps saying carriage jam. Looked can not find any paper stuck in the printer. Worst printer ever I would say skip this one!
No, I would not recommend this to a friendQuit first time I used it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit first time I used it. Did live chat. they said not repairable. They are sending replacement but I had to go pay to get copies made that I needed
No, I would not recommend this to a friendPrinter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve took 2 back at a certain point paper gets stuck and it don’t print. And I can’t send fax out they receive blank sheets and it had new ink.
No, I would not recommend this to a friendProduct design is awful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is impossible to plug in because of the socket on the printer. I had to tape the line to my desk to keep the "I'll designed plug" from falling out.
No, I would not recommend this to a friendToo complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the most complicated printer to set up! Even had an IT person to come and try. When you think it’s good to use and failed. Returned to store.
No, I would not recommend this to a friendHorrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer do not work at all hard to connect to WiFi.... n they want let you return it.... I am stuck with a piece of crap....
No, I would not recommend this to a friend