Customer Ratings & Reviews
- Model:
- K7V40A#B1H
- SKU:
- 4363407
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the ease of use, excellent print quality, and convenient wireless functionality of the OfficeJet 3830 printer. Many also appreciate its affordable price and compact size, making it suitable for various workspaces. Positive feedback also highlights the ease of setup and the added benefit of faxing capabilities. The printer's quiet operation and reliable performance are also frequently praised.
This summary was generated by AI based on customer reviews.
Buy a laser printer instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink dries up pretty quickly (after only printing half a dozen pages) and replacement cartridges are ridiculously expensive.
No, I would not recommend this to a friendnot what I expected. Never opened the box returne
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used HP printers for years. I have been relatively satisfied. This printer did not fit my expectations appearance wise.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months of purches this printer burned out and never worked again. Not satisfied at all. Never will purchase again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Frankie.
I’m sorry to hear that your printer stopped working six months after you got it. It’s easy to understand why that would be quite a jarring surprise, so I’ll offer some resources and information I hope will help you remedy the situation.
I can’t tell from your review what issue your printer faces or why it stopped working, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Total BS
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2years. Thats it. I mean if you use it like every day, wouldn't last six months. Bluetooth is a joke.
No, I would not recommend this to a friendTerrible don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever this was my 2nd one both different issues. Need at least a 4,ooo and above for quality printer per geek squad.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you've a bad experience with your printer, and I'm sorry for any resulting inconvenience. While I can’t tell from your review what specific issues you’ve encountered, we aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup, cartridge and connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help solving problems or to learn more about your printer and all its features, you can access a setup tutorial, troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/hp-officejet-3830-all-in-one-printer-series/7172321
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. On our site you can get help from a virtual agent, search our extensive knowledge library or check your printer’s warranty status. Get in touch via this link: support.hp.com
Keith
HP Care
hp.com/support
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was used no cord cartridge was used and open. Worse customer service on a phone
No, I would not recommend this to a friendPrinter No Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the printer barely over a month and it is not working. Took it apart looked at You Tube, and still doesn't work. It's junk.
No, I would not recommend this to a friendIt's a different proboem everytime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does not work unless you run diagnosis on it every single time. You will never find out exactly what is wrong with it. It is an ordeal.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry that the printer isn't performing in the way it should be. Especially since having to run diagnostics every time gets quite inconvenient. We always strive to provide reliability with our printers, so hearing about this is really disappointing. That said, I'm hoping to turn this around and help remedy things for you.
I'm not too sure what might be causing this, but I’d really like to help get the printer running properly. Please reach out to us so we can work through this with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
worst experience ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hp tech support will waste your time trying to fix a product that is junk to begin with
No, I would not recommend this to a friendPaper Feed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never really worked right. It won’t feed the paper right because the paper feed was broken.
No, I would not recommend this to a friendHard to use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to print out photos for a birthday party. Ended up returning the next day as if was too difficult to use.
No, I would not recommend this to a friendVarious problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow to activate printing Does not print more than one page from the internet Difficulty getting fax to work properly
No, I would not recommend this to a friendComplicated to use, ink is expensive and it goes i
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes through ink too fast and ink is expensive. Also not that great if quality for photos. Not very user friendly.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Judy.
I’m sorry to hear that your printer is using ink more quickly than you’d expected, and that it’s rendering prints of poor quality. Your review is short, but your frustration is clear – and understandable – so I’ll offer some resources and information that I hope will help.
I recommend following the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly, and blurred or fuzzy text:
- support.hp.com/us-en/document/c04648194
Here are a few facts about ink use that might help you get more prints without too much extra effort:
- A high-density print (such as an image or graph) uses ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry. If you print a lot of photos, our Instant Ink program should be a good option for you, because you pay by the page, not for cartridges. Details at: instantink.com
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
If none of those tips works, or you have further questions or concerns, you can reach out to us for support: hp.com/contactHP
Keith
HP Care
hp.com/support
Horrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't working correctly or consistently since it was purchased. Terrible quality prints and won't print color already. Worked for 1 day.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey Donna,
It's so upsetting to hear that the printer isn't working reliably! It's definitely important to have a printer ready and able to yield consistently high quality prints, so let's see how we can get this issue resolved.
What I'd recommend is following these guidelines for both print quality improvement and resolving the color printing issue: support.hp.com/us-en/document/c04648194
If these issues persist, please remember that we're always here to help. You can get in touch with us anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Still learning the functionalities.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The functions are not easy to navigate still unable to send or receive fax. The printer appears to be old model.
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not print every page when we sent over Wifi… had to resend each page multiple times...
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use for a month and stop working this is the second one i exchange and same thing. It might be cheap in price but as well as quality
No, I would not recommend this to a friendwaste
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a 0 star rating I would. It does not work properly - not at all. Waste of money
No, I would not recommend this to a friendStop printing in color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.printed one color paper and stop. Only prints in black. Done all the test to try to fix it. Very unsatisfied
No, I would not recommend this to a friendNot satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it almost a month ago not really satisfied bc it wasn't as easy to connect to my apple computer
No, I would not recommend this to a friend