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Customer reviews

Rating 4.5 out of 5 stars with 8194 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, excellent print quality, and convenient wireless functionality of the OfficeJet 3830 printer. Many also appreciate its affordable price and compact size, making it suitable for various workspaces. Positive feedback also highlights the ease of setup and the added benefit of faxing capabilities. The printer's quiet operation and reliable performance are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 8,194 reviews
  • Rated 1 out of 5 stars

    Horrible store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Westminster store is one of the worst best buy stores. Do not use the online ordering!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get the thing to work. My computer doesnt recognize the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink kept running out so quickly and the first one I had started to have an error.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the color cartridge to work. Difficult to access to area where ink is installed as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad printer, very laborer intensive, and it keeps jambing

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has been difficult to use and has experienced frequent paper jams. Your review is brief, but your frustration is clear – and totally understandable – so I’ll offer some resources and information I hope will help.

      First, I recommend that you visit a page on our support site that has diagnostic tools for various issues, including paper jams. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      To learn more about your printer and all its features, or for help solving problems, you can access a setup tutorial, user manuals, how-to documents, software updates and troubleshooting guides here:
      - support.hp.com/us-en/product/hp-officejet-3830-all-in-one-printer-series/7172321

      If any problem continues, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the color ink that came with printer was defective could not use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have to reconfigure it EVERY TIME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just sorry the returning period passed si I have to keep it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever buy this printer has security issues and comes with its own email

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    printer does a very good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was VERY DIFFICULT to get it to work on our new Chromebook

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer sucks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely use my printer but when I do, it is always have a paper jam!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash especially being that it is a hp printer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissatisfied and will not refer anyone a friend for that particular

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer couldn't tell when the cartridge door was open or not

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Johnathan.

      I’m sorry to hear that your printer did not work like it should. Your review is short, but your disappointment is clear – and totally understandable – so I’ll point you toward some resources and offer some information that I hope will help.

      I can’t tell from your review why your printer malfunctioned regarding ink cartridge installation, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is garbage so many issues with trying to print with this printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just stopped working and I don’t use it that much!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow processing and printing. Takes a long time to fon anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality everything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. The scanner is very poor quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was the second one I got which was defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good as a printer. Would never purchase agagin

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One update later doesn't work.... will be returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke after the first few prints. Wouldn't recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm never buying this again, prints so slow and breaks easily

    No, I would not recommend this to a friend