Customer Ratings & Reviews
- Model:
- K7V40A#B1H
- SKU:
- 4363407
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the ease of use, excellent print quality, and convenient wireless functionality of the OfficeJet 3830 printer. Many also appreciate its affordable price and compact size, making it suitable for various workspaces. Positive feedback also highlights the ease of setup and the added benefit of faxing capabilities. The printer's quiet operation and reliable performance are also frequently praised.
This summary was generated by AI based on customer reviews.
Awful printer no matter how cheap it is.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS PRINTER! I have never had more connectivity issues in my life. You have to restart it every time you want to print and even that only works half the time. I have never successfully printed something on my first try. Always get a "can't communicate with printer" alert. Save yourself the stress and buy something else. Anything else!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm so sorry to hear about the connectivity issues you've encountered with this printer so far. We certainly build our printers with the intent of providing a reliable experience, so I can imagine how disappointing this is. While it sounds like you've done well with addressing these issues on your own, let's see if I can help remedy this with a few more suggestions.
If you haven't already, I'd first recommend referencing this offline printer troubleshooter:
- Windows: support.hp.com/us-en/document/c04249080
- Mac: support.hp.com/us-en/document/c04249334
Following that, this link will help guide you through solutions for a wide range of other wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net
If these suggestions don't seem to work, please don't hesitate to reach out to us more directly for support. We would be more than happy to help work through any necessary troubleshooting with you. You can get in touch via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Buyer Beware !!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the HP OfficeJet 3830 in November and have found that it hasn't worked right from the beginning. It has trouble feeding the paper for copies, the sensor in the machine doesn't let me change the settings, refuses to make copies from the top feed and the carriage inside the machine gets hung up when I try to put paper in the machine. This is the worse printer I've ever used. All I can say, is Buyer Beware. If you enjoy being frustrated and aggravated and unable to make copies from a printer, then by all means go ahead and buy this piece of junk!!!
No, I would not recommend this to a friendDOES NOT WORK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sure, set up was wonderfully easy. It took all of 5 minutes to get it to print the page that says the set up is complete. But after that, NOTHING. I have been up for two hours trying to get this thing to print out my lectures, and NOTHING. I AM SO ANNOYED I COULD SMASH IT WITH A HAMMER. Also, the USB connection cable was missing in the box, I had to borrow my roommates. I AM RETURNING THIS STUPID MACHINE TOMORROW.
No, I would not recommend this to a friendThe printer has issues and the ink service stinks.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only print occasionally. The printer shuts off shortly after my use and I have to unplug it and plug it back in every time I want to use it. I signed up for the HP service that, for a monthly fee, monitors my Ink cartridges. It turned out not to be a good value, so I canceled it. The next time that I tried to use it I got an error message that the printer would no longer work with the cartridges I bought through the service. I’ve been an HP customer since 1975. No more.
No, I would not recommend this to a friendThis printer is horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe 4000 people gave this printer 5 stars! I’ve owned so many printers over the years and this one has been the worst! I use it for a scanner only because nothing else works right. Forget about printing. Constantly having issues. Yes I know you get what you pay for but don’t waste the money. Spend the extra $20 for something better.
No, I would not recommend this to a friendNot compatable with Windows XL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to hook up with computer using windows XL, it took HP tech 2 hours to get the HP 3830 printer to work with computer using windows XL
No, I would not recommend this to a friendDoes Not Print in Color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.extremely frustrated. We tried everything to fix this issue. When it runs a test paper it prints in comor. The print preview shows the images in color but prints in grayscale. Getting a new printer. This one is a joke.
No, I would not recommend this to a friendPrinter is junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP 3830 is the worst printer I've ever had and I'm 58 years old. Prints in black but not in color. Doesn't wont to scan says the printer is busy. Buy any other printer but this one.
No, I would not recommend this to a friendVery upset. Should read Manual Duplex printing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for the duplex printing. After spending a whole sunday afternoon on the phone with support, I found out it is only manual duplex. The description should read so. That is on the verge of deceptive.
No, I would not recommend this to a friendquite possibly the WORST printer ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It literally only works when it wants to and it's so SLOW. It will literally randomly print something I was desperately trying to print 3 days ago.
No, I would not recommend this to a friendPiece of crap.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not turn on after 6 months. Piece of crap. I have tried another cord, different sockets, nothing is working.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer will not turn on like it should. It’s easy to understand why that would be a jarring surprise, especially after having the printer only six months, so I’ll offer some resources and provide some information I hope will help.
First, I recommend going through the steps in this troubleshooting guide for printers that do not turn on:
- support.hp.com/us-en/document/c01321436
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Junk, Don't Buy It!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not hold settings, maintain a WIFI connection and refuses to print in color even though set to print that way. JUNK!!!!!!!!!!
No, I would not recommend this to a friendToo many problems with printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Difficult to install. Had to call HP for help twice. I would not recommend.
No, I would not recommend this to a friendi need a good printer any wifi recommendations.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.what is a good printer with wifi. there is as many anymore .right
No, I would not recommend this to a friend