Customer Ratings & Reviews

Purchased this a a gift to my son. His old one stopped working.

Do not waste your time or money on this printer. You must connect to internet to complete the set up and the set up process continually pushes their ink subscription program. I am using HP branded ink but I am not subscribed to Instant Ink subscription. When I replace ink cartridge, the printer gives error message that I am not using Instant Ink cartridges even though I am using branded cartridges. I have to uninstall and reinstall the driver and confirm that I am not enrolled in Instant Ink. The printer is in the same room as my modem/router and has strong signal but will not stay connected. Every time the printer drops from wifi, it goes offline and stays offline. NOTHING will get it back online until it randomly puts itself back online. When this happens I can't even print with wired connection. This happens EVERY time -- whether printer gets turned off by power button OR printer unplugged OR electricity flickers OR internet goes down. This experience is not unique to me. I have two other friends who did not enroll in instant ink and have had constant problems with HP printers. To be fair, my brother did enroll in Instant Ink and still has problems with internet dropping but not as many other problems as the rest of us. Also -- paper tray is flimsy lightweight plastic.

I've had it less than a year. Continual error message that the paper tray is open. Will not correct, and paper jams happen every time.

Excellent printer; nery efficient. I enjoy the wireless features including scan capabilities

I’m gonna be brutally honest this is a good printer that has been limited by Microsofts need for profit. If you cancel the cartridge subscription, Microsoft will disable the printer until you re-subscribe.

Haven't had it long enough to really say. But so far so good

I simply love this brand and since I started shopping at Best Buy I see no reason to buy anywhere else HP printers are the only printers I will buy because they last my last printer I have had for more than 15 yrs.

Excellent service ,easy online order llaptop & printer

Nice printer just too many ink cartridges and very expensive

This print is easy to use and I purchased it at a very reasonable price. I believe Best Buy is great place to do business.

Printer work well never had problem with it. Slow but it get the job done. Few day ago I tried to print out a paper and all the light are blinking and there error code on the screen. Few second the printer just dead no power nothing. Tried unplug and plug the cable back nothing work. I only have it for 1 month.

Love love love this printer! Great printer for the money. It does print alittle slow for pictures.

Bought for my MIL - it's okay for what it is, but she wouldn't take my advice and upgrade to a laser printer. The costs of cartridges is astounding - at least get an epson refillable ink printer - but unfortunately it was anothe HP :(

After a few months.. No complaints. Signed up for the ink subscription to keep stocked. HP provides a return bag for your used cartridges to return.

I came in to buy a printer and the 8015e was recommended by the sales rep. He explained the printer to me over the one I was going to buy.

I upgraded from another hp, glad that i made the change. Would recommend for all.

Overall a good printer for the money. They only dislike is the paper feeder and output tray are flimsy.

I never opened this and returned it to the store because I no longer needed it.

It's a very good machine, I like it, it's easy to use

Wonderful Service and fast delivery. Very conveinient platform to use