Customer Ratings & Reviews

I came in to buy a printer and the 8015e was recommended by the sales rep. He explained the printer to me over the one I was going to buy.

Overall a good printer for the money. They only dislike is the paper feeder and output tray are flimsy.

I've had it less than a year. Continual error message that the paper tray is open. Will not correct, and paper jams happen every time.

After a few months.. No complaints. Signed up for the ink subscription to keep stocked. HP provides a return bag for your used cartridges to return.

Do not waste your time or money on this printer. You must connect to internet to complete the set up and the set up process continually pushes their ink subscription program. I am using HP branded ink but I am not subscribed to Instant Ink subscription. When I replace ink cartridge, the printer gives error message that I am not using Instant Ink cartridges even though I am using branded cartridges. I have to uninstall and reinstall the driver and confirm that I am not enrolled in Instant Ink. The printer is in the same room as my modem/router and has strong signal but will not stay connected. Every time the printer drops from wifi, it goes offline and stays offline. NOTHING will get it back online until it randomly puts itself back online. When this happens I can't even print with wired connection. This happens EVERY time -- whether printer gets turned off by power button OR printer unplugged OR electricity flickers OR internet goes down. This experience is not unique to me. I have two other friends who did not enroll in instant ink and have had constant problems with HP printers. To be fair, my brother did enroll in Instant Ink and still has problems with internet dropping but not as many other problems as the rest of us. Also -- paper tray is flimsy lightweight plastic.

Great printer at first but didn’t even outlast the manufacturer warranty

Love love love this printer! Great printer for the money. It does print alittle slow for pictures.

Nice printer just too many ink cartridges and very expensive

Excellent service ,easy online order llaptop & printer

The entire sale was quick and easy. Sales team was very professional. Asked all the right questions as wel as answered mone.

Good but slow. Feels like a downgrade compared to my older hp printer

I upgraded from another hp, glad that i made the change. Would recommend for all.

Feeds system is poor and scanning is cumbersome to use. Not my idea of a reliable printer

I never opened this and returned it to the store because I no longer needed it.

I had problems getting it to work from my phone. I had to get a laptop to finish setting it up.

I drove 86 miles to buy this printer. Picking it up was quick and easy. The employees were super nice and helpful. But out of the box the printer can't be setup to use due to a black ink cartridge not working. Hp support sent a new one, but forgot to add my apartment so it arrived 3 days late. The new cartridge doesn't work because it's not the setup cartridge. So I've now needed a printer for a week, and I still don't have one. I'm just out the price of this printer and the half a tank of gas money. Now I'm debating returning it instead of calling HP support again and just being out $50 in gas money and having a week of needing a printer for shipping my orders being wasted. And now this printer isn't in stock at my local bestbuy too.

Wonderful Service and fast delivery. Very conveinient platform to use

It prints slower than i thought. Most of the time when i try to print from my phone its a delay. Says printer busy when it isn't.

Great help with any issues, like setting up my INK and wifi connections.

The printer continuously goes into an error mode indicating it is not on the Wi Fi network when it is. The only way to get it to work is to either delete the wi fi newtwok and then re-install it or forget the printer and re-install it. This has been going on for six months. I call HP Support and they cannot or will not help. Geek Squad also failed. Stay away from this printer.