Customer Ratings & Reviews

Great printers. Love the free 6 month ink and subscription ink with HO.

Printer isn't as user friendly as other printers I've had. NOTE: you can't scan to email. You can only scan to a computer, which isn't super convenient in this phone-based era. Also, the color printing is pretty dull and yellowish. Lastly, this machine is only returnable for 2 weeks! So make sure to set it up quickly to figure out if you like it while you can still return it (which I did not).

this printer is very poor quality. I expected more from HP. Stopped printing after about 5 pages and only two weeks. I don't print very often so one time it printed and the next it didn't. Best Buy support was completely un helpful. I couldn't even speak with someone to find out if Could bring it in to the store. Seriously considering dropping my Total membership, and never doing business with this company again. Very Disappointing this used to be the best place to shop.

I really like my printer. The two side printing is much nicer than the one I had.

This printer was a great buy. I am enjoying the free trials of ink and paper that accompanied the purchase. I would definitely recommend purchasing.

This all in one has a flaw that is not curable. When you try to print using the hp app on my Iphone, a tab comes on and blocks the printing. Message says: print again or cancel printing. I called Hp service as the printer is under warranty. They tell me if I buy the direct ink supplies from them, that is will go away. But there is a charge for the smart printer app. Can you believe this. I call Hp almost daily. No hope... $200.00 printer that is xxxx useless.

Great Printer that works very well. Great quality images and ink is great.

so far so good. For personal use printing is more than adecuate.

This was fine until it ran out of black ink before having it for two months, averaging 4 pages a day. When I put a new cartridge in (from Instant Ink) the black won't print. The printer says the black ink is full, but it's not printing. I've taken it out and checked and the black ink has ink in it. My finger was black! I contacted HP and they're sending me another cartridge sometime in the next 5-7 days. If that works I'll come back and edit this.

Ahmad is a highly skilled, knowledgeable tech, courteous and patient

Nice customer service and the product is good quality

Not what I thought, the ink doesn't last for 6 months, had it less than a month and I already had to reorder ink. The scanner is not good, doesn't allow to scan in black, just gray.

No mater what I do I can not keep it signed into our internet and working. I had the model before this and loved it. Now the requirement to have an online account it keeping me from being able to use this machine.

Excellent product, its serving the purpose for purchasing it .

Pleased with my purchase and it is very effective compared to the price.

This is an awful printer. Do not buy it. Every print job I have that will require multiple copies cannot be done in a single print. There is ALWAYS a paper jam. I'm constantly having to fix it, which means there are misprinted pages. By the end of my print job I have a ton of wasted paper. I hate this printer.

I am so glad that I purchased this because I am so in love with it

Working great so far with awesome setup help from HP.

Excellent product at a good price. Always buy at Best Buy

I haven't set it up yet. I'm still using up the ink in my old printer, but I bought this one because I got a good deal.