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Customer reviews

Rating 4.3 out of 5 stars with 1021 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are pleased with the OfficeJet 8015e Wireless All-In-One Inkjet Printer's overall performance, print quality, and ease of use. Many reviewers found the setup process to be simple and appreciated the printer's connectivity. Users also noted the printer's suitable size and relatively quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,021 reviews
  • Rated 2 out of 5 stars

    Black ink doesn't last and new doesn't work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fine until it ran out of black ink before having it for two months, averaging 4 pages a day. When I put a new cartridge in (from Instant Ink) the black won't print. The printer says the black ink is full, but it's not printing. I've taken it out and checked and the black ink has ink in it. My finger was black! I contacted HP and they're sending me another cartridge sometime in the next 5-7 days. If that works I'll come back and edit this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahmad is a highly skilled, knowledgeable tech, courteous and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice customer service and the product is good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, its serving the purpose for purchasing it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my purchase and it is very effective compared to the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased this because I am so in love with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hp arm twisting and flawed products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one has a flaw that is not curable. When you try to print using the hp app on my Iphone, a tab comes on and blocks the printing. Message says: print again or cancel printing. I called Hp service as the printer is under warranty. They tell me if I buy the direct ink supplies from them, that is will go away. But there is a charge for the smart printer app. Can you believe this. I call Hp almost daily. No hope... $200.00 printer that is xxxx useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Seup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far with awesome setup help from HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a good price. Always buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't set it up yet. I'm still using up the ink in my old printer, but I bought this one because I got a good deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy printers from HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started paper jams and nothing you could do. Also, you have to sign up for HP's Instant Ink program and even after I got rid of the printer HP kept charging my credit card for the Instant Ink, Ugggh!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product, great employee service, very helpfuf

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    software proble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wants to go OFFLINE after my laptop is shut down every time and will not go back online after laptop is turned on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase if you don’t like subscriptions!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total garbage. The printer comes with ink that can’t be used. You have to sign up for the “instant ink” subscription plan in order to get the thing setup. But this is not noted anywhere so you can spend several hours trying to figure out why it won’t work. I waited too long to try to set it up and now it is nonreturnable. I have had HP printers for a long time however now I’ll be looking for a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ok, not as compact as the HP 4630

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it reminds me of my HP 4630 except it does not fax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cashier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veru friendly cashier while serving me on th3 counter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommend. Easy ordering and Fast shipping.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needs to be set-up again after each power blink.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is frustrating to use. It is impossible to connect the printer directly to a computer with a wire. It must be connected through a Wi-Fi router. Each and every time the power blinks, the printer forgets the settings and needs to be completely set-up again. The HP Smart website forgets the printer's serial number and the printer forgets the router password.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This Printer is Awful! Do Not Buy It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awful printer. Do not buy it. Every print job I have that will require multiple copies cannot be done in a single print. There is ALWAYS a paper jam. I'm constantly having to fix it, which means there are misprinted pages. By the end of my print job I have a ton of wasted paper. I hate this printer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is Ok, it drains ink leaving you having to refill cartridges all the time

    No, I would not recommend this to a friend