Customer Ratings & Reviews

I really like my printer. The two side printing is much nicer than the one I had.

Great Printer that works very well. Great quality images and ink is great.

This printer is very much not worth the money. Every time I try to print something, it takes about 15 minutes to get it funtional again. It does not help how cheap and thin the plastic is in its design. It's time to dump HP as a reliable printer manufacturer.

not easy to use., very difficult to set up & 0perate after setting up ?>>

Not what I thought, the ink doesn't last for 6 months, had it less than a month and I already had to reorder ink. The scanner is not good, doesn't allow to scan in black, just gray.

Printer isn't as user friendly as other printers I've had. NOTE: you can't scan to email. You can only scan to a computer, which isn't super convenient in this phone-based era. Also, the color printing is pretty dull and yellowish. Lastly, this machine is only returnable for 2 weeks! So make sure to set it up quickly to figure out if you like it while you can still return it (which I did not).

I have had a horrible experience with this item. It malfunctioned within a month and when I called to have it fixed, I could not understand any of the conversation with their call center , they sent me another faulty printer and then refused to refund my money when their tech service couldn’t get the 2nd printer they sent working. I will never purchase another product from hp again. It was a horrible experience in all aspects!

No mater what I do I can not keep it signed into our internet and working. I had the model before this and loved it. Now the requirement to have an online account it keeping me from being able to use this machine.

Wasn't a huge fan of this printer. Hard to connect wirelessly

so far so good. For personal use printing is more than adecuate.

Ahmad is a highly skilled, knowledgeable tech, courteous and patient

This was fine until it ran out of black ink before having it for two months, averaging 4 pages a day. When I put a new cartridge in (from Instant Ink) the black won't print. The printer says the black ink is full, but it's not printing. I've taken it out and checked and the black ink has ink in it. My finger was black! I contacted HP and they're sending me another cartridge sometime in the next 5-7 days. If that works I'll come back and edit this.

Nice customer service and the product is good quality

I haven't set it up yet. I'm still using up the ink in my old printer, but I bought this one because I got a good deal.

Excellent product at a good price. Always buy at Best Buy

I like it, it reminds me of my HP 4630 except it does not fax.

wants to go OFFLINE after my laptop is shut down every time and will not go back online after laptop is turned on.

Outstanding product, great employee service, very helpfuf

Total garbage. The printer comes with ink that can’t be used. You have to sign up for the “instant ink” subscription plan in order to get the thing setup. But this is not noted anywhere so you can spend several hours trying to figure out why it won’t work. I waited too long to try to set it up and now it is nonreturnable. I have had HP printers for a long time however now I’ll be looking for a different brand.

Worked Great Until the 6 months was up. Then you need to pay a monthly fee to have this thing work, to even scan. Never buying HP again!