Customer Ratings & Reviews

Great product. Highly recommend. Easy ordering and Fast shipping.

Veru friendly cashier while serving me on th3 counter

This printer is frustrating to use. It is impossible to connect the printer directly to a computer with a wire. It must be connected through a Wi-Fi router. Each and every time the power blinks, the printer forgets the settings and needs to be completely set-up again. The HP Smart website forgets the printer's serial number and the printer forgets the router password.

This all in one has a flaw that is not curable. When you try to print using the hp app on my Iphone, a tab comes on and blocks the printing. Message says: print again or cancel printing. I called Hp service as the printer is under warranty. They tell me if I buy the direct ink supplies from them, that is will go away. But there is a charge for the smart printer app. Can you believe this. I call Hp almost daily. No hope... $200.00 printer that is xxxx useless.

This printer is Ok, it drains ink leaving you having to refill cartridges all the time

Did realize that you had to use your app to scan to your email, instead of allowing to scan directly form printer to email. A little bit of a hassle.

The product was excellent but the setup was a war to avoid an entangling future ink purchase agreement.

Average performance. Decent price. It is slow, however, ink supplies are reasonably priced.

Bought printer in April, 2024. We are not heavy users of printing. Ever since the first month on owning this printer, it will not print unless I reboot it and computer. The wi-fi is right next to computer. Time to chuck this printer.

Dont have to worry about using someone else's printer

Absolute Trash!! This printer constantly states there's errors, even though nothing is wrong, it takes over 40 minutes to "shut down." In the six months we've owned this printer, only 2 items have actually printed!! There is also no way to enable/disable cartridge protection, so you're required to buy $100+ ink EVERY TIME. Serious connectivity issues with this.

I really dont like it takes to long to power on and to set it self for a simple copy.

Started paper jams and nothing you could do. Also, you have to sign up for HP's Instant Ink program and even after I got rid of the printer HP kept charging my credit card for the Instant Ink, Ugggh!

This is an awful printer. Do not buy it. Every print job I have that will require multiple copies cannot be done in a single print. There is ALWAYS a paper jam. I'm constantly having to fix it, which means there are misprinted pages. By the end of my print job I have a ton of wasted paper. I hate this printer.

Doesn't scan front and back with the document feeder.

I'm so disappointed in this printer. I replaced a 12 year old printer for this hunk of junk and the 12 year old printer prints and works better. This thing has brand new ink, just set up and prints lines in any sort of pictures I print. I like the HP ink subscription as it's convenient, but not worth it with a printer like this. They truly don't make things like they used to.

I am having a really hard time getting it to hook up to my WiFi. I may ask Geek Squad to come out.

The only problem i have it take a long time to turn on

Do not purchase if you need to scan or print for any type of work it states verbatim "Automatic Document Feeder Capacity 35 sheets" However malfunctions with ten pages.

Paper loading trays difficult to handle. Should be easier to reload