Customer Ratings & Reviews
- Model:
- OJ 8015e/228F5A#B1H
- |
- SKU:
- 6529738
Customer reviews
Rating 4.3 out of 5 stars with 1027 reviews
(1,027 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the OfficeJet 8015e Wireless All-In-One Inkjet Printer's overall performance, print quality, and ease of use. Many reviewers found the setup process to be simple and appreciated the printer's connectivity. Users also noted the printer's suitable size and relatively quiet operation.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Very unhappy with the "Squad"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use the printer to its full potential. The Geek Squad came out to install the new computer and could not get the printer working properly. The Geek Squad will not come out unless they get paid.
No, I would not recommend this to a friendRated 1 out of 5 stars
Printer unreliable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had nothing but trouble, i get messages that my set up is not complete, or something about a new certificate that prevents me from using the machine. I BELIEVE THE INTERFERENCE BY INSTANT INK coukd be an issue
No, I would not recommend this to a friendRated 1 out of 5 stars
Check out other printers
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the moment I first got the printer it was having issues simply printing out a regular 2 page document. It's incredibly slow and the materials feel flimsy.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not an ideal printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow printer and the interface isn't friendly
No, I would not recommend this to a friendRated 2 out of 5 stars
Hp
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad choices I return it because quality bad ink finish in few prints
No, I would not recommend this to a friendRated 1 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly when trying to reorder or replace ink.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the printer to sync with my computer. I made an appt with Best Buy, the woman barked at me saying "We don't work on printers" I could not believe it! Could not get anyone to work on the computer to check the connection.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hidden amount
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of right now, I can't say how it operates. 1. HP customer service is not connecting because it requires an AI driver which costs $200. I wish Best Buy and HP would say this BEFORE the purchase. Now a 99-dollar printer would cost 300 plus, its outrageous
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage- worked less than 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is trash. It was difficult to set up, used only a handful of times, and less than 2 months later it completely stopped working. It won’t even turn on.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality, printer stop working within 4 months of purchase
No, I would not recommend this to a friendRated 2 out of 5 stars
Did not work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer kept running slow and sometimes not work
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless after 3 months. It doesn’t work or if I am fortunate it is very slow and mixes up the colors. The printed papers from this printer just go to trash bin
No, I would not recommend this to a friendRated 2 out of 5 stars
What the heck HP?
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my gosh.... Freaking nightmare. Will not stay connected to my computer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Failure
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a month and now can’t get it to do anything. Says scanner is broken and now printhead. Don’t waste your money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Printer can not connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is useless. It can’t connect to my computer even after lots of attempts. I just wasted my money. I don’t know what to do with it? Either to trash it or return it as it does not fit it purpose
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible printer, horrible customer service and printer made very annoying sound. Purchased new and used only twice before calling customer service. Best Buy would not refund or replace so it was placed in the garbage can.
No, I would not recommend this to a friendRated 1 out of 5 stars
Started good but didn’t last
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly went offline, asked for a password and username I did not have so I couldn’t print anything
No, I would not recommend this to a friendRated 1 out of 5 stars
Erroneous Errors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got an error on day 1 that “Printer door is open” and support wasn’t able to resolve. They suggested I mail it to them and wait 2-4 weeks for a replacement rather than returning to the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible fraud they make you pay for a free trial for ink and if you don’t renew they lock you out of printer
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer consistently grabs too many pieces of paper so nothing is printed correctly. I’ve tried several of the fixes suggested but they haven’t worked.
No, I would not recommend this to a friend