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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star easy to use and great printing.fast , can print from my phone and laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used it twice so far but prints look good and it's easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome at home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect printer for at home use. I like the quality and the ease of use. I never have to go to the store to purchase ink since it’s delivered to me as needed. Also I enjoy being able to email documents to the printer when I am not home and the documents will be waiting for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer works great. quick printing, good scanning and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very well and fast. Love the way its set up and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good printer. Kind of loud compared to the one we had before. Overall good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps going to Offline status no matter how many times I adjust. I have reinstalled with no improvement. Still recommending cause it may just be my settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and prints pretty quickly. Awesome value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Won't power up after only 10 pages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations that this would be a great wireless printer for the home office & school assignments and for the 10 pages it printed, it worked well. It will no longer power on. When it did power on previously, it was noisy and slow when it was warming up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer works well for every one in the family wireless. Print quality good

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    All In One-All In Fun(damentals)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP delivers again. Whatever task you have this printer can handle. Printing multiple pages in very little time (no problem). Scan documents and email (from the printer) no problem. Faxing (as archaic as that sounds) no problem. This printer is very quiet and extremely functional. The only desire would be the print quality for photos. Great buy for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer I've purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been light years ahead of the other MFC's purchased int the past five years. The ink refill program is worth doing if you print a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of print is excellent. Ease of use is another great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect printer for home or light business use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fast and the printing quality is great! Using the HP Connected and HP Ink is even better. The printer monitors your ink usage and automatically orders more ink from HP that comes directly to your door. All info about the printer can be viewed on your HP Connected account including how many pages printed and estimated pages left with the current ink cartridges. It is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great features available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted something wireless for all devices we have. It works great! We had one device we couldn't get to connect and called HP for assistance. They dialed into our device a fixed it online. Great service from HP. We also signed up for ink cartridge replacement and it is amazingly easy to get replacement and return by mail. The value is way better than buying cartridges from the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    aowsom printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer easy to setup as a web printer. great price also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and prints good and easy to print from any device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Prints as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints fast as advertised. Very easy to use and setup. Love the wireless printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer performing well for light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 6978 was recommended by in-store salesman and seems to be doing what it is supposed to. Prints nicely in black and white or in color. Copier and Scanner functions perform well too. I don't use the Fax feature. I did encounter some difficulty in getting the device properly registered, but support by telephone got me squared away. Not sure yet if I like the E-Ink supply, we'll see.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and to use a printer copier and fax machine.

    I would recommend this to a friend
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