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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Just the type of printer I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up- print quality good- Have not used photo or scan features yet

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect plug & play wireless printer. Easy to set up, works with all our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was very easy for all our computers and our phones. Prints great.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wireless

    Rated 4 out of 5 stars

    Enjoy the wireless capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for the price point good wireless capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great full service printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. Purchase price is affordable and so is the ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an all in one printer,which is a replacement from my 12 year old HP all in one, this was an affordable and easy to set up purchase. I have been very pleased with the HP printers for many years.. The only negative is the cost of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love it. Installation was a bit difficult.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a bit difficult: required downloading drivers from HP, and the installation wizard tried to trick me into subscribing to "Instant Ink". But: I love the printer. It is a dream to use. Prints beautifully, and its internet functionality is really useful. It's even possible to print from remote locations by emailing documents directly to the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Quick, quality printing. Cartridges are readily available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy enough to set up and use. Have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer. Good price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have had so far. It is easy on the expensive ink. It prints very well in color and black and white. For minor, and not so minor, repairs they have a program you download when you setup the printer and it fixes almost any problem you are having. I real nice feature. I would buy this item again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient size and capacity for my needs. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good color, fast, easy to operate. business and school work handled just fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been an HP product person but husband wanted a printer he could print from anything so he bought this. I'm amazed at the features & you can print from any device. The other cool feature HP offers is the ink club. For a very small monthly fee you get ink sent to you. You don't pay for the ink just the membership. If you do a lot of printing it's well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Like it so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only been using it for about a month. It prints fast and the print quality is good. It has the features that I want in a printer, such as 2-sided printing and copying. The colors on a document appears to be a bit off, like the red looks more like maroon. I only wish I could keep track of how many pages I've printed on the printer instead of having to go on to the website.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome and very easy to use. It prints awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Easy setup, performs as described.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HP printer. I found the setup easy and quick to complete. The unit performs as advertised, quick, clean printing and graphics. My old printer, a Canon, had a LCD screen but was not a touch. I find the touch screen makes it easy to change settings on a temporary basis rather than having to go into the software program itself! Great product, easy to use, works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first wireless device (other than my phone) that I have purchased. I was worried not having a cord from my computer to the printer. I was also worried whether I could get the printer to work without having to call for tech support. The printer was easy to set up and I was able to get it going w in 60 minutes of bringing it home. My Christmas letter went out on time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Easy to set up and use. prints very well.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Nothing fancy but Wi-Fi works so far so good. As with all in jet printers Ink is expensive

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I only buy HP Printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced one of our prior HP printers that was about 14 years old. It was used heavily by our 4 children who used it throughout high school and some of college. The quality of HP is unmatched (IMHO). Of course, this new printer exceeds my expectations. The print speed is fast, wireless connections reliable, and it meets our needs.

    I would recommend this to a friend