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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Your basic work horse printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with this printer. It was an easy set up and the printer is working just like it should. The price was right and my printer needs are not that high end so this printer is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great for Home Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all-in-one for home office. Print/Scan/Fax/Copy. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated how intuitive set up is. Great printing and scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good value for dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to network and good crisp printing finish

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, suits our needs. We don't print a ton so it was good they have this model on the cheaper end. Only takes a while to get going hence the reason for 4 stars, besides that works as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had HP printers in the past but this one is better. It prints faster than my older HPs. Would recommend this one for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great printer for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to use and requires minimal desk space.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love technology - wireless is great even old school fax is good

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless features and also the ability to scan documents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Prints a great copy. Quiet when it prints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Can't go wrong with HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I let a tech at another store convince me to try another brand, after a lifetime of using HP products. What a mistake, even this low end model has better speed and color. I spent more time trying to troubleshoot the other brand than I did unpacking and setting up all the features on the 6978. The manual is not in the box but is easy to find online.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Decent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my work office. Setup via wireless was super fast and easy. I have noticed the following: - the printer is very noisy. There is a quiet option, however it slows print speed down a lot. - the ink HP gives you are starter Cartridges. Be prepared to buy another box of ink. - the flatbed scanner is flawless. I have scanned and made several copies with no issues at all. - the top feeder isn’t as good. If you are lazy like me and don’t want to lift the scanner to use the flatbed or have multiple pages to scan, it is very noisy and thought I had a jam. The printer made an extremely loud noise, although the lcd monitor on the printer said scan successful. Not sure how long it will last. I did get Best Buy’s warranty. If I need to print a lot of pages, I use another printer on the network made to handle it. If I need a quick professional page printed, I use this.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    so practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can print stuff out while im away from home directly from my cellphone. i can have my desktop on the second floor and printer on the first floor. no wires!! only power cord tho. its a little bulky but you have the advantage to put it anywhere since you dont have to plug it in to a computer. its very easy to use and the touch screen is very easy to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with choice easy to set up.printer works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Like hp products and this printer is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints beautiful colors and ease to use and setup love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good little printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. Easy set up. fits just about anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy directions to a start up Works very well Always dependable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and good print quality with a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer as it had copy, scan, fax and was wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and no issues so far. Very simple set up

    I would recommend this to a friend