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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the printer, good quality for a good price, easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wireless printing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our small office and for school work. Chose this model since it offers wireless printing. So far has been a really good printer. HP knows how to make sturdy printers. We usually print with setting on “draft black and white” to save ink. Overall good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    More is More for any Printers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer, for all its functions and for how much it was sold for. It does almost everything you want for a home/office printer. It’s WiFi ready and Cloud Print accessible. It’s almost perfect, except it does make those loud laser jet sounds when it’s printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use. Can copy, scan, and fax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer broke on me in the middle if a big job. This came right in the nick of time. It suited all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, and it works great. I like how the printer has its own email address, and you can email an attachment to that email address and the printer will print it out. I haven't had it long enough to assess ink use efficiency, but HP's tend to be on the average side as far as that's concerned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, I would highly recommend, good print quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to set up and prints quickly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old HP printer, which I had for over five years and loved. This printer is awful. It is frequently losing its internet connection, so I have to reprogram it. Even when it is connected to the internet, it shows offline, and I can't print to it. I am constantly rebooting it hoping to get it to work. On the occasions I do get it to print, it decides to update itself, so I end up waiting several minutes for my document to print. I do not recommend this printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Desk printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We, my partner and I, were looking for a reliable color printer that we could access from our desks. Speed of printing was fine and the color was adequate for our purpose without going to the expense of a laser jet. All in all this was a good purchase and the recommendations from the in store staff was very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Solid boring average workhorse of a printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy. Won't print well on address labels like my HP8600 inkjet did. Have to press OK button each time you load paper to accept standard paper size. Cannot connect SCAN to do it directly to PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than I expected. easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a printer that had a printhead failure. Opened the box and all functions installed without a problem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to replace an old HP printer that stopped feeding paper. I use the printer over Wi-Fi and the new HP OfficeJet Pro 6978 was very easy to set up. I was able to start printing from all of my devices including a laptop, iPad, and Android phone in about 15 to 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after recently experiencing difficulties with a similar model HP. So far enjoying this printer much more.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    WiFi difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this printer works exceptionally well. I’ve had to print hundreds of prints for a wedding shower and they came out beautifully. Only bad thing is that it’s sometimes difficult to get it to work wirelessly with the internet. Sometimes it connects right away, other times the signal can’t be found

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great All in one printer for the home office. Not too bulky and did the job. I was concerned it would be to slow but I was surprised to find out it was acceptable. Definitely would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer is serving by needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just what i wanted. I don't have to run out to make copies or fax something when the need arises.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great all around printer/scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my expectations. Easy to setup. Fast printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT BUY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a Great Value for the Money. Easy set - up requires minimal space and is an intelligent addition to a home office or small business, great for students as well.

    I would recommend this to a friend