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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Printer Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, compact, great quality scans and prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this all in one. I only print in color occasionally. I like that it is a fax and has a auto feeder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer fax scan is worth the money easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. links easy to pc, and prints nicly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect home office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old HP OfficeJet printer with the 6978 Wireless All-In-One Printer. It has worked great for us and was an easy setup. My only complaint is the tray that slides out for the printed paper to rest on needs to be longer. The paper bends up. But the quality of the printing is great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer because it was a good price for being able to printer and scan, the things we use most. So far we have had no problems, unlike our last printer which wasn’t able to suck up the paper properly from day 1. Would recommend if you just need a basic printer and scanner for light use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer has small footprint for desktop. It is a little noisier than my other HP but has more function. I tested printing photo on plain paper and it worked great. The cartridges seem to last longer but time will tell. Worth every penny! You can even get discount on ink and have sent to you directly for period of time!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Multi-functional, right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-Up is quick and and Wi-Fi is stress-free. Finished products are very good. The only issue is unlike previous HP Multi-Functional units, the 6978 is not as intuitive or automatic. Maybe it's just me as I'm used to the previous generation of HP products. Nevertheless, you can't go wrong with the 6978 (at the internet price).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up, ink jet cartridges are expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, ink jet cartridges are expensive Seems to work great so far

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great All in one printer for the home office. Not too bulky and did the job. I was concerned it would be to slow but I was surprised to find out it was acceptable. Definitely would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great. Have it hooked up through Wi-Fi and have HP Instant ink which seams to be a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love IT!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer!!!! Great features. Love the HP app that allows me to access certain features from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Much better than my old all-in-one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing my old HP OfficeJet because it would no longer connect to my computer. This one is wireless and I did not have any problems connecting it to my desktop or laptop as a wireless printer device. I did have a problem using it with my iPad. I had to go online and chat to a support person that helped with that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother in law and had to return it bc she needed another feature but this is a good printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Office-Jet Pro 6978?Orinter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Office-Jet Pro 6978 wireless printer.Works ad advertised. Haven’t used FAX feature yet, but Print, Copy, and Scan functions all work in collar and black & white.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Convenient, easy printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer allows for wireless printing via wireless network, or sending an email regardless of which network you're connected to. Print quality is good, and time it takes to print is very quick. Only thing I wish were different were the ability to sign on to secure servers, or more clarity into ethernet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    fast & quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a multifunction printer that was six years old. This printer is fast and really quiet. Nice. Ok, the ink for this printer is a little more expensive than what went into the other one - but not much we could do about that as they don't sell printers that use those cartridges anymore

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can use even just my phone in printing because of it's wireless capability. It prints out very clear and it dries out really quickly, doesn't smudge. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I can copy, scan and or print pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my at home office. I am impressed by all the features this printer has for the value.

    I would recommend this to a friend
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