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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 10,498 reviews
  • Rated 5 out of 5 stars

    Easy set up, ink jet cartridges are expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, ink jet cartridges are expensive Seems to work great so far

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer has small footprint for desktop. It is a little noisier than my other HP but has more function. I tested printing photo on plain paper and it worked great. The cartridges seem to last longer but time will tell. Worth every penny! You can even get discount on ink and have sent to you directly for period of time!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Multi-functional, right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-Up is quick and and Wi-Fi is stress-free. Finished products are very good. The only issue is unlike previous HP Multi-Functional units, the 6978 is not as intuitive or automatic. Maybe it's just me as I'm used to the previous generation of HP products. Nevertheless, you can't go wrong with the 6978 (at the internet price).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother in law and had to return it bc she needed another feature but this is a good printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Convenient, easy printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer allows for wireless printing via wireless network, or sending an email regardless of which network you're connected to. Print quality is good, and time it takes to print is very quick. Only thing I wish were different were the ability to sign on to secure servers, or more clarity into ethernet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Much better than my old all-in-one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing my old HP OfficeJet because it would no longer connect to my computer. This one is wireless and I did not have any problems connecting it to my desktop or laptop as a wireless printer device. I did have a problem using it with my iPad. I had to go online and chat to a support person that helped with that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my at home office. I am impressed by all the features this printer has for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I can copy, scan and or print pictures

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Like the ability to print, Fax, scan, and copy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to print, Fax, scan, and copy was an essential need for me. Prints, copy, and faxes well (haven't utilized the scan function yet). A bit slow compared to what I was accustomed to using at work, but for the price I can understand the lack of speed. Not happy that the printer did not come with a User Guide (nor would H-P mail one to me), got the "pull it from our web-site" answer to my request to mail one to me. Not a fan of reading instructions on a screen while I am trying to use the screen for my initial reason. For someone not in their early years, I found the "on-board screen" challenging to read and use (very small, kept hitting letters/numbers that I did not intend to hit, hard time seeing information). Overall happy with the printer (but not very happy). Reasonable price/value ratio.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! It was easy to set up wireless for laptops around the house. Really like the copying feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in another HP product that was giving me problems for this one. It connects easily and never gives me problems. The only complaint is that it goes offline after several days and I have to unplug and plug it back in. However, that is worth it for picture and printed output quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this on sale for under $100 and it has performed flawlessly so far. It will copy/scan/print double sided documents very quickly. We haven't yet printed any detailed color pictures, so I can't speak to it's color performance. It is easy to print wirelessly from multiple device types.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GREAT Printer...one drawback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this on a great sale (like $80-100 off!) it has been working really well and was real easy to set up. The only thing I think could have been better is there is no direct feed for heavier weighted paper, like cardstock, that my wife uses ALOT. Minor issue, otherwise great network printer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup, wi-fi printing is great and fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to print from phones and tablets. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP for the Win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works very well. A little bulky in size but still fits nicely on the corner of my desk. I've always had great experiences with HP products and this is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great All in One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, connect and install software. Very good print quality, decent speed. Scan to computer wirelessly is wonderful. I will test the scan to USB very soon. I like the print from anywhere/any device. Fax works great. Interactive display, very easy to navigate. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, seems to be a good printer. Have had to reset a couple of times for no apparent reason. Once, the red did not print, but seems to have resolved its issue. I have only printed about 30 pages so far, so not much to tell. No copies or scans yet. Too bad HP cartridges are so expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good for scanning, copying and printing but could.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like ease of use. Good quality. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a teacher, I need a relatively cheap printer that will still be quick and do the job that I need...this definitely fits all points! I especially love the auto feeder. It makes it so much faster to make copies at home if I need to! I am looking into buying another for work!

    I would recommend this to a friend