Customer Ratings & Reviews

The printer itself is very sleek looking. The touch screen works great and the connectivity is very good, but and yes there's a but. I do not know if this unit is flawed but whenever you print anything (which takes forever) it makes the most obnoxious and loud whining noise. It's like nails on a chalkboard and eeriely similar to grinding a fork on your teeth. Drives me insane.

The printer is very nice once set up. During setting up the account it keeps asking me if I'm a robot. That is annoying. It would never let me get past it. For the record I am not a robot but that does sound like something a robot would say if they are trying to hide their identity.

I was replacing my older all-in-one printer and stumbled upon this machine. I got it during a sale and glad I purchased. It was easy to configure out of the box and I was printing in a matter of minutes. The ability to print and scan double sided documents from the tray are a great added feature.

I love that I can use even just my phone in printing because of it's wireless capability. It prints out very clear and it dries out really quickly, doesn't smudge. User friendly.

Noisy. Won't print well on address labels like my HP8600 inkjet did. Have to press OK button each time you load paper to accept standard paper size. Cannot connect SCAN to do it directly to PC.

Quick printer! Very good. Pretty loud, nice image.

We needed a new basic printer and this one has so much bang for the buck. We got it on sale, but we would have still bought it for its abilities. I was pleasantly surprised when a two page printout came out on both sides without having to re-enter the paper. It prints clear and at a decent speed.

This is my 3rd printer in 6 months. Using HP printers for the HP Connected services with ink. That plan is FANTASTIC! .. .However, there is ink starting to pool in the right side of the printer like the last two. It seems like when this happens the printer soon fails. Good thing I got the warranty because they are replaced at no charge under this. It is just becoming a hassle.

Works great! Small size and is easy to fit on desk.

After several years use of all in one HP printer my old one worn out the print head.It was time to up grade to later model all in one to this Office Jet Pro 6978 by HP. I use it at home for general use now since I am retired. If I were working I still would have a HP printer due to great performance and support.

Easy to set up and very user friendly. Pluses are quick wifi set up, excellent air printer. fairly large tray paper capacity and dual side copying. Only negative for me is that copies don't fit well on tray and bunch together.

I needed a printer to replace my older HP MFP and this one is okay so far. Like all HP's, the ink is pricey.

I was worried because my last couple printers were duds. This one is everything I need in a sleek design.

This printer is a Great Value for the Money. Easy set - up requires minimal space and is an intelligent addition to a home office or small business, great for students as well.

I have bought several HP printers and I find them to be pretty reliable and easy to set up. No complaints

My prior printer was a HP Office Jet 6830 and it apparently was a terrible design. Replaced once with bad Print head Continued to have ongoing problems with connection and sortware. Just about gave up on HP and bought this one as it seems to fit my format, size and usibility. So far So good working great.

I bought this to replace my old HP printer, which I had for over five years and loved. This printer is awful. It is frequently losing its internet connection, so I have to reprogram it. Even when it is connected to the internet, it shows offline, and I can't print to it. I am constantly rebooting it hoping to get it to work. On the occasions I do get it to print, it decides to update itself, so I end up waiting several minutes for my document to print. I do not recommend this printer.

So far this HP has been good to me. My last one I wasn’t too happy or satisfied it was constantly malfunctioning but this one seems to be much better and easy to start up. No complaints here..

I bought this printer because I needed the capability to scan multiple sheets at a time. It took some fumbling with the settings through my laptop to scan from the document feeder but once I figured that out, it's been great! Prints pictures in great quality on photo paper also!

This printer does exactly what it's supposed to do. Perfect home computer for school work, office work or business. I enjoy quiet mode, specifically, because all the printers I've owned in the past were extremely loud. Also, easy setup and great picture quality. Overall great printer.